RN Case Manager - KidsFirst/MCH

Nursing Services

• Welcome clients/families, establish rapport, and answer questions regarding treatments, immunizations, beneficial health practices, disease prevention, or care plans.
• Accommodate language or literacy barriers and special needs of clients/caregivers to make them feel comfortable and informed about procedures.
• Provide case management and health education services to clients and their families in the community, their homes, personal care homes, or specialized programs.
• Make initial client evaluation visit and assessment, including taking client medical histories.
• Perform regular follow-up assessments of clients' status and adjust treatments as necessary.
• Maintain documentation such as clinical and progress notes, vaccine records, treatment plans, and maintain other appropriate records.
• Inform the primary medical provider of any changes in clients' condition or needs and coordinate any modifications in treatment with other appropriate personnel.
• Affirm physical, social, and environmental needs of clients and develop a plan of treatment with other team members.
• Communicate and coordinate regularly with appropriate others to maximize the effectiveness and efficiency of interagency operations and activities.
• Participate in program quality improvement projects.
• Keep immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
• Attend meetings, conferences, workshops, and training sessions and review publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas.
• Use skilled nursing services to meet requirements of Public Health activities as needed.

KidsFirst and Maternal Child Health Services

• Conduct unaccompanied home visits at client/family residences, foster homes or other public settings.
• Provide on-going emotional support and act as an advocate for clients with other community support services and organizations.
• Assess and determine the physical, social, and environmental needs of clients and develop a plan of treatment with other team members.
• Prepare clinical and progress notes and maintain other appropriate records.
• Coordinate the agency's services with those of other community agencies and make appropriate referrals.
• Act as liaison between client and other agencies when client is referred elsewhere.

Essential Functions

• Perform other duties as assigned in support of the organization's mission and goals.

Education and Experience

• Minimum Qualifications: Associate degree in nursing, 3-5 years’ experience in patient care, Certification by the American Heart Association (AHA) for Basic Life Support (BLS).
• Preferred Qualifications: Bachelor’s degree in nursing, Maternal or child health experience, Experience working with underserved populations.

Knowledge, Skills, and Abilities

• Knowledge of principles and processes for providing customer and personal services.
• Thorough knowledge of nursing techniques and their relation to medical and surgical practice.
• Knowledge of public health principles and practices, preventive measures, and knowledge of community resources.
• Knowledge and understanding of protected sensitive client health information (HIPAA) and confidentiality.
• Strong communication and listening skills.
• Ability to work independently to meet needs of clients.
• Ability to work collaboratively and maintain a positive work environment.

Physical Demands and Working Conditions

• Work is 75% performed in the home and community setting.
• Will be exposed to home environments that may include allergens such as smoke, pets, etc.
• Travel is required to client homes or community settings.
• Ability to lift 25 pounds on regular basis.
• Create and maintain a safe/secure working environment by adhering to safety, security, and health requirements.
• Integrates injury, illness, and loss prevention into job activities by attending any necessary training and implementing best practices.

Public Health Accreditation Requirements

• Competencies and Skills: Analytical/Assessment Skills, Policy Development/Program Planning Skills, Communication Skills, Cultural Competency Skills.