RN Case Manager - FT - Days - $10K Sign on Bonus - MRH

About the role

The RN Case Manager coordinates the care and service of patient populations from admission through discharge. The role collaboratively with interdisciplinary teams to build a comprehensive case management plan through effective care coordination and utilization of healthcare resources to achieve desired clinical and financial goals.

Responsibilities

• Collaborates with the Social Worker to proactively identify the need for team and/or patient and family conferences to facilitate discussion of the patient’s condition, discuss prognosis and determine an agreed upon transition of care plan.

• Consults with Physicians and multidisciplinary teams regularly to evaluate the patient's status and appropriateness of medical care, including admission, length of stay (LOS), transfer, and discharge.

• Performs ongoing chart review to identify actual or potential issues, which may include service delivery, patient outcomes, satisfaction, compliance, cost, and reimbursement.

• Actively coordinates progress and the patient’s care by monitoring the length of stay (LOS) of the patient’s hospitalization, leads and facilitates rounds, and proactively works to meet expected length of stay and clinical targets/indicators.

• Maintains patient and family satisfaction. Responds to questions and complaints from patients, family members, and payers regarding care.

• Addresses system-level issues impeding diagnostic or treatment progress with the healthcare team and reports unresolved opportunities for improvement through the organizational defined escalation process (chain-of-command structure).

• Proactively identifies and resolves barriers to timely discharge/transition and documents avoidable delays information in accordance with health system protocols.

• Conducts an in-depth case management assessment of a patient’s needs at the time of admission and throughout the patient’s stay. Obtains and confirms information necessary for the development of a comprehensive discharge/transition plan of care.

• Clinically assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet an individual’s health needs to facilitate a safe and timely discharge to the next appropriate post acute level of care.

Qualifications

• Accredited Program: Nursing (Required)

• BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART)

• BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART)

• BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART)

• BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)

• Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate

• Registered Nurse License (RN LICENSE) - State of Florida (FL)

Skills

• Accountability, Analysis and Decision Making

• Analysis and Evaluation

• Communication and Coordination

• Customer Service

• Discharge Planning Clinical Effectiveness

• Patient and Family Centered Care

• Responding to Change

• Standards of Behavior

• Team Work

Benefits

Memorial Healthcare System offers competitive benefits including health insurance, retirement plans, paid time off, and more. Details will be provided during the hiring process.

Pay

Compensation is commensurate with experience and qualifications. Details will be provided during the hiring process.

Schedule

Hours are flexible and determined based on departmental needs. Details will be provided during the hiring process.