RN Case Manager

Ideal Candidate will have previous NICU experience. As an RN Case Manager, your voice to influence patient care is valued and empowered at every turn – whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that elevate both patient outcomes and the future of nursing.

Job Summary

The Case Manager (CM) ensures high‑quality, patient‑centered care by managing rehabilitative care to ensure optimum outcomes. The CM provides, coordinates, and directs care specific to the needs of each rehab patient, collaborating with the Rehab Program Director and Facility Case Management Director, and coordinating efforts within the rehabilitation team.

Responsibilities

• Provide program orientation to patients, families, and caregivers, covering the case manager’s role, rehab philosophy, stay and discharge criteria, Medicare and insurance benefits, grievance procedures, treatment plan process, and rights and responsibilities.
• Act as coordinator of patient/family/caregiver education and promote their participation in team discussions through family conferences and other interactions.
• Ensure implementation of the patient’s treatment plan that supports strengths, abilities, needs, and preferences, facilitating patient involvement throughout the rehabilitation process.
• Document findings of the Discharge Planning Evaluation (DPE) and psychosocial assessments.
• Communicate social, financial, or discharge needs and preferences of the patient/family/caregiver.
• Assume accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.

Qualifications

• Registered Nurse (RN).
• Associate degree in nursing; BSN preferred.
• InterQual experience preferred.
• Certification in Case Management preferred.
• Basic Cardiac Life Support (BCLS) certification.
• 2+ years of experience in hospital case management or 3+ years in critical care nursing (required).
• Previous NICU experience required (role works with Women’s and NICU teams).

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Well‑being support including free counseling and referral services.
• Paid time off, paid family leave, long‑ and short‑term disability, and various leaves of absence.
• 401(k) plan with 100 % match on 3 %–9 % of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, and retirement readiness tools.
• Education support: tuition assistance, student loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing.
• Additional benefits: fertility and family‑building assistance, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
• Eligibility for benefits may vary by location.

About St. Mark's Hospital

St. Mark's Hospital, part of HCA Healthcare, has served Salt Lake City and surrounding communities for 150 years. The 308‑plus‑bed facility is Utah’s first hospital and is recognized for top‑performing teaching programs, neurosciences, trauma, orthopedics, cardiac care, and robotic surgery. It has been named to the Fortune/IBM Watson Health 100 Top Hospitals® list eight times. The hospital operates two free‑standing emergency centers in Taylorsville and West Valley, each staffed 24/7 and offering comprehensive imaging and laboratory services. Located at the foot of the Wasatch Mountains, St. Mark's provides easy access to urban amenities and outdoor recreation.