RN Case Manager
for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. No Job ID. Remove boilerplate: cookie/navigation/legal/EEO etc. Also remove duplicated lines. Remove "Who we are" maybe? The instruction: include a section only when posting has real specific content. We have "Who we are" content: description of organization. Should we include that? The headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. "Who we are" is not one of those headings, but we could possibly include as a
before sections? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings. Likely we should only use those headings. The "Who we are" could be placed as a
before sections (intro). The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can include a short paragraph about the company as intro.
We need to preserve all substantive information. So we need to include the description of the organization, the role description, responsibilities list, qualifications list, maybe skills list (communication, technical). Benefits, Pay, Schedule: The posting includes location hybrid flexibility, rotating work from home days, no weekends or holidays. That's schedule info. So we can create a Schedule section with that info. Benefits: Not explicitly mentioned besides maybe "wellness activities, enhanced benefits and behavioral incentives" but that's part of responsibilities. No explicit benefits like health insurance, etc. So we should not create Benefits section unless posting actually states them. It mentions "Assist members and clients with wellness activities, enhanced benefits and behavioral incentives." That's not a benefit to employee. So we skip Benefits.
Pay: The posting shows "$0 - $0 a year" at top, which seems placeholder. That's likely not real pay info. The instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The "$0 - $0 a year" is placeholder; we should not create Pay section. So we omit Pay.
Schedule: we have location hybrid flexibility, rotating work from home days, no weekends or holidays. That's real schedule info. So we can create Schedule section.
Requirements vs Qualifications: The posting has "What You’ll Bring (Qualifications)" which includes licensure, certification, education, experience, skills. That's qualifications. Could also treat as Requirements. We'll use Qualifications heading.
Responsibilities: "What You’ll Do (Essential Responsibilities)" list.
Skills: Could extract communication, technical skills etc. But we already have them in qualifications. Might be redundant. We could create Skills section for communication and technical skills. But we already have them under qualifications; we could keep them there. The instruction: prefer a few substantive sections over many thin ones. So maybe combine qualifications and skills into one Qualifications section.
Thus sections: About the role (maybe we can use About the role heading for role description paragraph). Responsibilities (list). Qualifications (list). Schedule (list or paragraph). Also maybe we include a brief intro paragraph about the company before headings.
We need to output only HTML fragment, no /. Use
for prose,
- for lists.
Let's extract content.
Who we are: "Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®. We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement."
We'll put that as a
before sections.
About The Role: paragraph: "The Registered Nurse (RN) Case Manager is a key member of a cross-functional care team, driven by their mutual devotion to serve others. Members view Case Managers as their patient care guides, advocating for them during some of the most challenging times of their life—facing catastrophic illness, injury or acute and chronic medical conditions. The Case Manager’s clinical expertise and integrated health approach provides each unique patient with education and guidance as they navigate the complexities of health care."
We'll put that under
About the role
and .
Responsibilities: list items:
- Identify members for specific case management and/or chronic condition management activities using established screening criteria.
- Apply nursing processes to actively manage members and achieve integrated health services through coordinated service efforts.
- Provide education and guidance to members and providers to successfully navigate healthcare complexities.
- Maintain high quality of care by adhering to therapeutic standards, measuring health outcomes against member care goals and standards, making/recommending necessary care adjustments, and following hospital and nursing division’s philosophies and standards of care set by state board of nursing, state nurse practice act and other governing agency regulations.
- Document all activities specific to members, caregivers, providers, facilities and clients in appropriate databases.
- Maintain collaborative relationships amongst health care teams through effective communication, responsiveness, building rapport and collaborative problem solving.
- Assist members and clients with wellness activities, enhanced benefits and behavioral incentives.
- All other duties as assigned.
We'll put under
Responsibilities
- ...
Qualifications: need to include licensure, certification, education, experience, skills.
Let's parse:
Licensure and Credentialing:
- Must hold an active, unrestricted, and unencumbered professional license in good standing with the state board of licensure in one of the applicable clinical disciplines: Registered Nurse (RN).
- Where applicable, clinicians must hold a Multi-State License (MSL) issued through the relevant licensure compact (e.g., Nurse Licensure Compact for RNs).
- For clinicians in states that do not offer MSL, or for disciplines for which an MSL program has not been launched, employees must be willing and able to obtain and maintain additional state licenses as required to support members served by the organization.
- Both the MSL and individual state licenses must be obtained within 90 days of hire.
- Maintenance of required licensure, including timely renewal and compliance with state board regulations, is a condition of employment.
- The Certified Case Manager (CCM) credential from the Commission for Case Manager Certification is strongly preferred upon hire for clinicians performing case management functions.
- Employees hired without the certification are required to obtain the CCM within 24 months of hire or role placement.
- Once obtained, the employee must maintain the CCM credential in good standing and complete all continuing education and renewal requirements established by the certifying body.
- Failure to maintain required certification may result in removal from case management duties or other corrective action.
Education:
- Bachelor of Science in Nursing (BSN) preferred.
Experience:
- 2+ years of clinical experience with direct patient care required; 5+ years preferred.
- Experience In Case Management/coordination Of Programs And Services Preferred.
- Excellent verbal and written communication skills.
- Comfortable communicating with members and providers via phone regularly throughout the day.
- Ability to communicate effectively with members and providers in implementing clinical services; Translate complex clinical concepts for non-clinical audiences.
- Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
- Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.
We can combine into a list.
Schedule:
- Location: This position is located at our Dublin, OH campus with hybrid flexibility.
- Rotating work from home days.
- No weekends or holidays.
We'll put under
Schedule
- ...
We should not include Pay or Benefits.
Now ensure we don't include any boilerplate like "We may use artificial intelligence (AI) tools..." etc. That's boilerplate about hiring process; we should remove.
Also remove duplicated lines like "1 # LI-Hybrid". That's metadata; we can drop.
Now produce HTML.
Let's craft:
Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®. We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.
About the role
The Registered Nurse (RN) Case Manager is a key member of a cross-functional care team, driven by their mutual devotion to serve others. Members view Case Managers as their patient care guides, advocating for them during some of the most challenging times of their life—facing catastrophic illness, injury or acute and chronic medical conditions. The Case Manager’s clinical expertise and integrated health approach provides each unique patient with education and guidance as they navigate the complexities of health care.
Responsibilities
- Identify members for specific case management and/or chronic condition management activities using established screening criteria.
- Apply nursing processes to actively manage members and achieve integrated health services through coordinated service efforts.
- Provide education and guidance to members and providers to successfully navigate healthcare complexities.
- Maintain high quality of care by adhering to therapeutic standards, measuring health outcomes against member care goals and standards, making/recommending necessary care adjustments, and following hospital and nursing division’s philosophies and standards of care set by state board of nursing, state nurse practice act and other governing agency regulations.
- Document all activities specific to members, caregivers, providers, facilities and clients in appropriate databases.
- Maintain collaborative relationships amongst health care teams through effective communication, responsiveness, building rapport and collaborative problem solving.
- Assist members and clients with wellness activities, enhanced benefits and behavioral incentives.
- All other duties as assigned.
Qualifications
- Hold an active, unrestricted, and unencumbered professional license in good standing with the state board of licensure as a Registered Nurse (RN); Multi-State License (MSL) preferred where applicable, otherwise willing to obtain additional state licenses within 90 days of hire and maintain them.
- Maintain required licensure including timely renewal and compliance with state board regulations.
- Certified Case Manager (CCM) credential strongly preferred; if not held at hire, must obtain CCM within 24 months and maintain it in good standing with continuing education.
- Bachelor of Science in Nursing (BSN) preferred.
- 2+ years of clinical experience with direct patient care required; 5+ years preferred.
- Experience in case management/coordination of programs and services preferred.
- Excellent verbal
for prose. We must not repeat job title as heading. No Job ID. Remove boilerplate: cookie/navigation/legal/EEO etc. Also remove duplicated lines. Remove "Who we are" maybe? The instruction: include a section only when posting has real specific content. We have "Who we are" content: description of organization. Should we include that? The headings allowed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. "Who we are" is not one of those headings, but we could possibly include as a
before sections? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings. Likely we should only use those headings. The "Who we are" could be placed as a
before sections (intro). The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can include a short paragraph about the company as intro. We need to preserve all substantive information. So we need to include the description of the organization, the role description, responsibilities list, qualifications list, maybe skills list (communication, technical). Benefits, Pay, Schedule: The posting includes location hybrid flexibility, rotating work from home days, no weekends or holidays. That's schedule info. So we can create a Schedule section with that info. Benefits: Not explicitly mentioned besides maybe "wellness activities, enhanced benefits and behavioral incentives" but that's part of responsibilities. No explicit benefits like health insurance, etc. So we should not create Benefits section unless posting actually states them. It mentions "Assist members and clients with wellness activities, enhanced benefits and behavioral incentives." That's not a benefit to employee. So we skip Benefits. Pay: The posting shows "$0 - $0 a year" at top, which seems placeholder. That's likely not real pay info. The instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The "$0 - $0 a year" is placeholder; we should not create Pay section. So we omit Pay. Schedule: we have location hybrid flexibility, rotating work from home days, no weekends or holidays. That's real schedule info. So we can create Schedule section. Requirements vs Qualifications: The posting has "What You’ll Bring (Qualifications)" which includes licensure, certification, education, experience, skills. That's qualifications. Could also treat as Requirements. We'll use Qualifications heading. Responsibilities: "What You’ll Do (Essential Responsibilities)" list. Skills: Could extract communication, technical skills etc. But we already have them in qualifications. Might be redundant. We could create Skills section for communication and technical skills. But we already have them under qualifications; we could keep them there. The instruction: prefer a few substantive sections over many thin ones. So maybe combine qualifications and skills into one Qualifications section. Thus sections: About the role (maybe we can use About the role heading for role description paragraph). Responsibilities (list). Qualifications (list). Schedule (list or paragraph). Also maybe we include a brief intro paragraph about the company before headings. We need to output only HTML fragment, no /. Use
for prose,
- for lists.
Let's extract content.
Who we are: "Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®. We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement."
We'll put that as a
before sections. About The Role: paragraph: "The Registered Nurse (RN) Case Manager is a key member of a cross-functional care team, driven by their mutual devotion to serve others. Members view Case Managers as their patient care guides, advocating for them during some of the most challenging times of their life—facing catastrophic illness, injury or acute and chronic medical conditions. The Case Manager’s clinical expertise and integrated health approach provides each unique patient with education and guidance as they navigate the complexities of health care." We'll put that under
About the role
and. Responsibilities: list items: - Identify members for specific case management and/or chronic condition management activities using established screening criteria. - Apply nursing processes to actively manage members and achieve integrated health services through coordinated service efforts. - Provide education and guidance to members and providers to successfully navigate healthcare complexities. - Maintain high quality of care by adhering to therapeutic standards, measuring health outcomes against member care goals and standards, making/recommending necessary care adjustments, and following hospital and nursing division’s philosophies and standards of care set by state board of nursing, state nurse practice act and other governing agency regulations. - Document all activities specific to members, caregivers, providers, facilities and clients in appropriate databases. - Maintain collaborative relationships amongst health care teams through effective communication, responsiveness, building rapport and collaborative problem solving. - Assist members and clients with wellness activities, enhanced benefits and behavioral incentives. - All other duties as assigned. We'll put under
Responsibilities
- ...
Qualifications: need to include licensure, certification, education, experience, skills.
Let's parse:
Licensure and Credentialing:
- Must hold an active, unrestricted, and unencumbered professional license in good standing with the state board of licensure in one of the applicable clinical disciplines: Registered Nurse (RN).
- Where applicable, clinicians must hold a Multi-State License (MSL) issued through the relevant licensure compact (e.g., Nurse Licensure Compact for RNs).
- For clinicians in states that do not offer MSL, or for disciplines for which an MSL program has not been launched, employees must be willing and able to obtain and maintain additional state licenses as required to support members served by the organization.
- Both the MSL and individual state licenses must be obtained within 90 days of hire.
- Maintenance of required licensure, including timely renewal and compliance with state board regulations, is a condition of employment.
- The Certified Case Manager (CCM) credential from the Commission for Case Manager Certification is strongly preferred upon hire for clinicians performing case management functions.
- Employees hired without the certification are required to obtain the CCM within 24 months of hire or role placement.
- Once obtained, the employee must maintain the CCM credential in good standing and complete all continuing education and renewal requirements established by the certifying body.
- Failure to maintain required certification may result in removal from case management duties or other corrective action.
Education:
- Bachelor of Science in Nursing (BSN) preferred.
Experience:
- 2+ years of clinical experience with direct patient care required; 5+ years preferred.
- Experience In Case Management/coordination Of Programs And Services Preferred.
- Excellent verbal and written communication skills.
- Comfortable communicating with members and providers via phone regularly throughout the day.
- Ability to communicate effectively with members and providers in implementing clinical services; Translate complex clinical concepts for non-clinical audiences.
- Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
- Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.
We can combine into a list.
Schedule:
- Location: This position is located at our Dublin, OH campus with hybrid flexibility.
- Rotating work from home days.
- No weekends or holidays.
We'll put under
Schedule
- ...
We should not include Pay or Benefits.
Now ensure we don't include any boilerplate like "We may use artificial intelligence (AI) tools..." etc. That's boilerplate about hiring process; we should remove.
Also remove duplicated lines like "1 # LI-Hybrid". That's metadata; we can drop.
Now produce HTML.
Let's craft:
Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®. We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.
About the role
The Registered Nurse (RN) Case Manager is a key member of a cross-functional care team, driven by their mutual devotion to serve others. Members view Case Managers as their patient care guides, advocating for them during some of the most challenging times of their life—facing catastrophic illness, injury or acute and chronic medical conditions. The Case Manager’s clinical expertise and integrated health approach provides each unique patient with education and guidance as they navigate the complexities of health care.
Responsibilities
- Identify members for specific case management and/or chronic condition management activities using established screening criteria.
- Apply nursing processes to actively manage members and achieve integrated health services through coordinated service efforts.
- Provide education and guidance to members and providers to successfully navigate healthcare complexities.
- Maintain high quality of care by adhering to therapeutic standards, measuring health outcomes against member care goals and standards, making/recommending necessary care adjustments, and following hospital and nursing division’s philosophies and standards of care set by state board of nursing, state nurse practice act and other governing agency regulations.
- Document all activities specific to members, caregivers, providers, facilities and clients in appropriate databases.
- Maintain collaborative relationships amongst health care teams through effective communication, responsiveness, building rapport and collaborative problem solving.
- Assist members and clients with wellness activities, enhanced benefits and behavioral incentives.
- All other duties as assigned.
Qualifications
- Hold an active, unrestricted, and unencumbered professional license in good standing with the state board of licensure as a Registered Nurse (RN); Multi-State License (MSL) preferred where applicable, otherwise willing to obtain additional state licenses within 90 days of hire and maintain them.
- Maintain required licensure including timely renewal and compliance with state board regulations.
- Certified Case Manager (CCM) credential strongly preferred; if not held at hire, must obtain CCM within 24 months and maintain it in good standing with continuing education.
- Bachelor of Science in Nursing (BSN) preferred.
- 2+ years of clinical experience with direct patient care required; 5+ years preferred.
- Experience in case management/coordination of programs and services preferred.
- Excellent verbal
- ...
We should not include Pay or Benefits.
Now ensure we don't include any boilerplate like "We may use artificial intelligence (AI) tools..." etc. That's boilerplate about hiring process; we should remove.
Also remove duplicated lines like "1 # LI-Hybrid". That's metadata; we can drop.
Now produce HTML.
Let's craft:
- ...
Qualifications: need to include licensure, certification, education, experience, skills.
Let's parse:
Licensure and Credentialing:
- Must hold an active, unrestricted, and unencumbered professional license in good standing with the state board of licensure in one of the applicable clinical disciplines: Registered Nurse (RN).
- Where applicable, clinicians must hold a Multi-State License (MSL) issued through the relevant licensure compact (e.g., Nurse Licensure Compact for RNs).
- For clinicians in states that do not offer MSL, or for disciplines for which an MSL program has not been launched, employees must be willing and able to obtain and maintain additional state licenses as required to support members served by the organization.
- Both the MSL and individual state licenses must be obtained within 90 days of hire.
- Maintenance of required licensure, including timely renewal and compliance with state board regulations, is a condition of employment.
- The Certified Case Manager (CCM) credential from the Commission for Case Manager Certification is strongly preferred upon hire for clinicians performing case management functions.
- Employees hired without the certification are required to obtain the CCM within 24 months of hire or role placement.
- Once obtained, the employee must maintain the CCM credential in good standing and complete all continuing education and renewal requirements established by the certifying body.
- Failure to maintain required certification may result in removal from case management duties or other corrective action.
Education:
- Bachelor of Science in Nursing (BSN) preferred.
Experience:
- 2+ years of clinical experience with direct patient care required; 5+ years preferred.
- Experience In Case Management/coordination Of Programs And Services Preferred.
- Excellent verbal and written communication skills.
- Comfortable communicating with members and providers via phone regularly throughout the day.
- Ability to communicate effectively with members and providers in implementing clinical services; Translate complex clinical concepts for non-clinical audiences.
- Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
- Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.
We can combine into a list.
Schedule:
- Location: This position is located at our Dublin, OH campus with hybrid flexibility.
- Rotating work from home days.
- No weekends or holidays.
We'll put under