RN Case Manager
About the Role
Full-time opportunity at VHS Hospice, proudly supported by Marquis Health Consulting Services. Locations include Newport News, Hampton, Kilmarnock, Gloucester, Yorktown, and Southside, VA. Daily Pay available.
At VHS Hospice, we believe that coordinated, compassionate, and patient-centered care is essential to achieving the best possible outcomes for our residents. Guided by our core values of Passion, Respect, and Excellence, the RN Case Manager plays a key role in overseeing care coordination, supporting clinical decision-making, and ensuring continuity of care across the healthcare continuum.
Responsibilities
- Coordinate and manage care for patients with chronic, acute, or complex medical conditions across the care continuum.
- Conduct comprehensive patient assessments to identify physical, psychosocial, and environmental needs.
- Develop, implement, and continuously evaluate individualized care plans in collaboration with interdisciplinary healthcare teams.
- Monitor patient progress toward established goals and adjust care plans based on clinical outcomes and changing needs.
- Serve as a patient advocate by ensuring the resident's needs, goals, and preferences are communicated and respected throughout the care process.
- Facilitate communication between patients, families, physicians, and healthcare providers to ensure continuity and quality of care.
- Coordinate medical appointments, referrals, transportation, and access to community resources as needed.
- Ensure efficient and appropriate utilization of healthcare resources while maintaining high-quality care standards.
- Provide education to patients and families regarding diagnoses, treatment options, and care planning.
Qualifications
- Minimum of an RN Associate's Degree in Nursing (ADN) required; Bachelor of Science in Nursing (BSN) preferred.
- Previous case management or utilization review experience preferred.
- Direct patient care experience strongly preferred.
- Strong communication, negotiation, and problem-solving skills.
- Solid understanding of healthcare regulations, standards of practice, and care coordination principles.
Our Core Values in Action
- Passion – Advocating for residents to receive timely, appropriate, and compassionate care that meets their individual needs.
- Respect – Honoring patient preferences, dignity, and autonomy throughout the care planning and coordination process.
- Excellence – Ensuring high-quality, efficient, and well-coordinated care through strong clinical judgment and collaboration.
Benefits
- Tuition reimbursement
- Employee referral bonus
- Health, vision, and dental benefits
- 401(k) with match
- Employee engagement and culture committee
- Shift differentials
- Company-sponsored life insurance
- Employee assistance program (EAP) resources
Pay
$35–$45/hour (all inclusive).
About Us
Join our team at VHS Hospice, where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference. Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation. If you're passionate about providing exceptional care in a warm, inclusive setting, we would love for you to grow your career with us.