RN Case Manager

Position Summary

The Registered Nurse Case Manager is responsible for managing and coordinating hospice care for assigned patients. This role serves as a primary clinical point of contact for patients and families, providing skilled nursing assessment, care planning, symptom management, education, and ongoing coordination with the interdisciplinary team.

Duties and Responsibilities

• Manage an assigned hospice patient caseload and provide skilled nursing care in the home, facility, or other care setting.
• Complete comprehensive nursing assessments and ongoing clinical evaluations.
• Develop, update, and implement individualized hospice plans of care in collaboration with the interdisciplinary team.
• Monitor patient condition, symptoms, medication needs, and changes in status.
• Provide pain and symptom management, patient education, and caregiver support.
• Coordinate care with physicians, hospice medical directors, social workers, chaplains, aides, facilities, pharmacies, and other care partners.
• Communicate effectively with patients and families regarding care plans, disease progression, comfort measures, and available hospice support.
• Support admissions, recertifications, discharges, and transitions of care as needed.
• Ensure accurate, timely, and complete documentation in accordance with company policy, regulatory standards, and hospice compliance requirements.
• Participate in interdisciplinary group meetings, case conferences, and care planning discussions.
• Identify and escalate changes in patient condition or complex care needs to the appropriate clinical leader or provider.
• Provide compassionate support to patients and families while maintaining professional boundaries and excellent service standards.

Minimum Qualifications

• Active, unrestricted Registered Nurse license in the state of practice.
• Minimum of two years of clinical nursing experience preferred.
• Hospice, home health, palliative care, case management, or acute care experience preferred.
• Strong clinical assessment, critical thinking, communication, and care coordination skills.
• Ability to work independently in the field while collaborating closely with an interdisciplinary team.
• Comfort providing care and education to patients and families during end-of-life care.

Preferred Experience

• Previous hospice or palliative care nursing experience.
• Experience managing a hospice or home health caseload.
• Experience working with patients and families facing advanced illness, end-of-life care needs, or complex psychosocial situations.
• Familiarity with hospice regulations, documentation standards, and interdisciplinary care planning.