RN Case Manager (40hr)

About the role

The RN Case Manager (CM) facilitates the coordination of care for those patients admitted to medical, surgical services, ICU, and as needed for outpatient areas including but not limited to the Emergency Department, PACU and Preadmission testing. The case manager consults and collaborates in activities related to the establishment of appropriate levels of care. He/She reviews patient's medical records and participates in direct and indirect communication with care givers to ensure continued appropriate level of care, including the level of care of elective surgical cases. The case manager provides ongoing education to the physicians and nurses about levels of care. The RN Case manager, performs, consults, and collaborates in activities related to the development of safe effective and efficient discharge or disposition of patients for an assigned patient caseload. This role is patient-focused, outcome-oriented and based on professional nursing practice guidelines and the Standards of Practice for Case Management. And functions within a multidisciplinary practice model.

Schedule

40 hours per week; 9:00am-5:30pm or 9:30am-6:00pm; Rotate Every Third Weekend & Holidays

Responsibilities

• Performs utilization management, care coordination, and discharge planning for assigned patient caseload.
• Coordinates and organizes a timely and accurate review of each medical record for severity of illness and intensity of service, utilizing Interqual criteria, to satisfy state and federal regulations by reviewing and investigating patient history, presenting symptoms, clinical status and treatment.
• Utilizes the case management process of assessment, planning, implementation and evaluation to create case management care plans for assigned patients.
• Facilitates multidisciplinary collaboration on a daily basis.

Requirements

• Associate's degree in Nursing required. Bachelor's degree in Nursing preferred.
• License Registered Nurse required.
• 3-5 years related work experience required in Acute care or managed care setting with two years prior experience in case management.
• Knowledge of discharge planning practices, understanding of utilization review practices including third party payer and insurance plans and acute hospital Interqual criteria, current knowledge of federal, state, and regulatory requirements guiding case management practice.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Competencies

• Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
• Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
• Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
• Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
• Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
• Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.
• Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Age based Competencies

Employees in this job must be competent to provide patient care to the following age groups: Neonatal: Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60+.

Physical Nature Of The Job

Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the hospital campus.

Pay

$37.08 - $92.84 per hour. BID Needham will pay a $3,000 signing bonus (in two payments over 12 months) to hired candidates for this position. Candidates will receive $1,500 on the pay date following 30 days of hire; and another $1,500 on the pay date following 12 months of service in the role. Employees applying internally from within BID Needham or another BILH entity are not eligible for this signing bonus program. Re-hires may receive signing bonuses if they terminated their employment with BID Needham more than a year before new hire date. This includes students, volunteers and interns who have worked (paid or unpaid) at BID Needham. New employees must be in good standing at the bonus payout dates to receive payout. Bonus eligible jobs are subject to change based on the hospital's hiring needs and will be determined by Human Resources on an ongoing basis. HR reserves the right to change the bonus eligible jobs at any time. Additionally, all payouts are subject to standard state and federal tax withholdings and are processed through payroll.