RN CARE MGR II

About the role

Fort Loudoun Medical Center, part of Covenant Health, is an 87,000‑square‑foot hospital serving Loudon County and surrounding communities. Based in Lenoir City, TN, with more than 200 physicians across 29 specialties, the facility offers advanced technology including MRI, CT, ultrasound, diagnostic X‑rays, women’s imaging, and nuclear medicine unique to the region. Featuring private patient rooms and comprehensive services such as emergency care, surgery, and specialized treatments, our dedicated team of physicians, staff, and volunteers is committed to providing excellent care to every patient, every time.

Responsibilities

• Integrates evidence‑based clinical practice into the patient care setting, coordinates education of staff and patients, and serves as a clinical resource and consultant to the health care team.
• Promotes patient care coordination and quality through the collaborative development of practice guidelines and clinical pathways that support quality improvement activities.
• Actively seeks opportunities in research designed to identify best practices.
• Has the responsibility, accountability, and authority for providing comprehensive care coordination and knowledge to plan, implement, monitor, and evaluate the outcomes of care for the designated patient population.
• Is seen as part of the Leadership team on the nursing unit and reports directly to the Manager/Coordinator of Quality and Care Management at the facility level.
• Assessment: Utilizes case finding criteria to screen patients and gather information from the medical record, physician documentation and communication, patient/family as well as other sources to develop a comprehensive plan for the patient that will meet identified needs.
• Facilitates timely documentation review with the Clinical Documentation Improvement (CDI) specialist, as necessary to ensure appropriate clinical documentation is available in the patient’s medical record to guide the care team in determining the expected length of stay.
• Utilizes the nursing process to evaluate daily through discussion with patient and care givers and chart findings to ensure patient is meeting daily objectives.
• Modifies the case management plan to meet the changing needs of the patient’s clinical condition.
• Secures needed resources via a multidisciplinary approach to care management strategy to assure timely, efficient and cost effective services.
• Collaboration and Planning: Researches, designs and implements practice guidelines and clinical care designs in collaboration with physicians, nursing and other members of the health care team for assigned population.
• Identifies specific objectives, goals, and actions to meet the patient’s identified needs.
• Collaborates and communicates effectively with the physician and other members of the health care team to plan and implement the care of the patient in a timely manner.
• Documents results of communication in the patient’s medical record.
• Visits patients in accordance with the plan of care providing education on medications, treatment plan, discharge instructions and modalities as necessary to promote health and continuity of care.
• Participates in daily multidisciplinary rounds and ensures appropriate disciplines are available.
• Communication, Implementation, and Coordination of Care: Collaborates directly with the Nurse Manager to ensure the staff adheres to sound clinical practices assisting in the development of educational activities for staff or patients as needed.
• Works closely with the physician to identify the necessary resources and ensures the appropriate utilization of same.
• Communicates effectively with physician offices, home health agencies, rehabilitation facilities, long term care facilities, and third party payers to identify goals to assure that patients receive the most appropriate, cost effective and efficient means of care.
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