RN Care Manager Preceptor

Role Summary

The RN Care Manager (RN-CM) Preceptor serves as a clinical educator, mentor, and subject matter expert for the RN Care Manager program. This role is responsible for onboarding and training newly hired RN-CMs, validating clinical competencies, supporting workflow adoption, and promoting best practices across the care management team.

Key Responsibilities

• Onboarding and Training
  Lead onboarding and orientation for newly hired RN Care Managers.
  Develop and maintain standardized onboarding curricula, training materials, job aids, and learning resources.
  Facilitate virtual and in-person training sessions on RN-CM workflows, care management principles, documentation standards, and technology platforms.
  Coordinate and oversee shadowing experiences and structured learning plans.
  Monitor onboarding progress and provide regular feedback to new hires and leaders.

• Competency Management
  Develop and maintain RN-CM core competency standards.
  Conduct annual competency assessments and skills validations.
  Identify knowledge gaps and create targeted development plans.
  Support remediation plans for RN-CMs requiring additional coaching or performance support.
  Ensure consistency in practice standards across markets and regions.

• Clinical Practice Leadership
  Serve as a subject matter expert for RN-CM workflows, care coordination, chronic disease management, care planning, transitions of care, and patient engagement.
  Promote evidence-based care management practices.
  Support adoption of new workflows, programs, and technology enhancements.
  Participate in pilot programs and assist with change management efforts.
  Provide consultation and guidance on complex patient cases when needed.

• Coaching and Mentorship
  Provide ongoing mentorship and professional development support for RN-CMs.
  Foster a culture of continuous learning and clinical excellence.
  Facilitate peer learning opportunities, case reviews, and best-practice sharing.
  Support career development and succession planning efforts within the RN-CM program.

• Quality and Performance Improvement
  Monitor onboarding and competency outcomes to identify improvement opportunities.
  Analyze performance trends and recommend educational interventions.
  Partner with operational leaders to improve quality metrics, care management outcomes, and documentation accuracy.
  Support audit and compliance activities related to RN-CM practice standards.

• Collaboration
  Partner with RN-CM leaders, Clinical Operations, Population Health, Learning & Development, and other stakeholders to ensure alignment of training and competency programs.
  Collaborate with interdisciplinary teams to support integrated care delivery.
  Participate in organizational committees and workgroups as assigned.

Qualifications

• Active Registered Nurse (RN) license in good standing.

• Bachelor’s degree in Nursing (BSN).

• Minimum 3 years of clinical nursing experience.

• Minimum 2 years of care management, case management, population health, or chronic disease management experience.

• Demonstrated excellence as an RN Care Manager.

• Strong presentation, facilitation, coaching, and communication skills.

• Experience training, mentoring, or precepting staff.

• Proficiency with electronic medical records and care management platforms.

Paid Vacation, Sick Time, and Investment/Retirement 401K Match Options

We offer a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.