RN/Associate Director of Risk Management

What You’ll Need To Apply

• Required Education: Bachelor’s (or equivalent) degree in Nursing
• Required Experience: Five (5) years of acute care hospital nursing experience
• PREFERRED EXPERIENCE:
  • Knowledge of privacy and confidentiality laws
  • Knowledge of medical records management
  • Knowledge of clinical and non-clinical loss control and claims management
  • Effective conflict resolution skills
  • Excellent problem-solving skills
  • Excellent analytical skills
  • Microsoft (MS) Office Suite (including Excel) proficiency
  • Ability to communicate a wide variety of risk management related legal, medical, and business subjects articulately
  • Ability to interface with a variety of professionals, including senior leaders, medical staff members, attorneys, and team members
  • Ability to analyze and interpret data
  • Ability to develop evidence-based recommendations
  • Ability to manage information in a confidentially
  • Promotes courteous and effective communication with external and external customers
• Required Certification/License/Registry: Licensed as a registered nurse (RN) in accordance with Florida Statutes (FS), Title XXXII (Regulation of Professions and Occupations), Chapter 464 (Nursing), Part I (Nursing Practice Act) [includes multistate compact licensure]
• Certified Professional in Healthcare Risk Management (CPHRM) credential issued by the American Society for Health Care Risk Management (ASHRM) [and recognized by the Florida Society of Healthcare Risk Management and Patient Safety (FSHRMPS)] within eighteen (18) months post-hire

How You'll Make An Impact

• Responsible for day-to-day risk management activities, including investigating, managing, and analyzing risk management data.
• Assists with Tallahassee Memorial Healthcare’s (TMH) compliance with The Joint Commission (TJC), Agency for Healthcare Administration (AHCA), and other regulatory risk management standards.
• Assists the director-level Corporate Risk Manager (immediate supervisor) in coordinating the risk management program to meet the institution’s needs.
• Collaborates with employees to identify and implement risk reduction strategies to enhance patient safety.
• Conducts clinical/root cause analysis investigations, including assessing the need for focused reviews by departments.
• Manages the analysis and investigation of all safety/incident reports and patient complaints for risk management, quality of care, regulatory compliance, and potential exposure concerns.
• Identifies organizational risk through trend analysis of incidents, complaints, reviews, and reports.
• Develops educational programs to raise staff members’ awareness to risk exposure and risk prevention.
• Keeps abreast of appropriate regulatory requirements related to risk management.
• Provides clinical reviews of liability related claims, including medical summaries for counsel.
• Coordinates effective complaint resolutions.
• Promotes a safe environment and continuous safety improvements.
• Acts as a resource by presenting risk management issues for discussion and evaluation.
• Maintains knowledge of advanced directives and provides counsel, assisting patients in completing advanced directives.
• Participates in reporting claims, in accordance with reporting requirements, to the Florida Office of Insurance Regulation.
• Directly supervises Risk Mgmt Systems Specialist(s); evaluates performance and completes the annual performance assessment(s).