Riverview Softball Complex Manager

Principal Duties And Responsibilities

• Overseeing all aspects of the softball program, including budgeting, scheduling games, and ensuring compliance with any relevant bodies.
• Communicate expectations with team coaches and players.
• Trains, supervises, schedules, and evaluates umpires.
• Resolves issues and conflicts between players, coaches, umpires, and guests.
• Interprets and enforces all departmental rules and policies.
• Ensures facility safety and cleanliness.
• Works with Buildings and Grounds staff to keep facility maintained.
• Oversees concessions operations while open.
• Addresses customer inquiries, concerns, and feedback.
• Ensures a positive and welcoming environment for patrons and employees.

Other Duties And Responsibilities

• Affords assistance with the planning and execution of events and programs.
• Communicates with the Operations Manager about facility issues and concerns.
• Ensures the facility is thoroughly cleaned on a regular basis.
• Manages inventory of equipment and supplies.

Education And Experience

• Softball League, Tournament and Umpiring Experience required.
• High School Diploma or GED.
• Must have a valid driver’s license.
• Personnel Management experience preferred.

Knowledge, Skills, And Abilities

• Thorough knowledge of both slow and fast pitch softball.
• Must possess a demonstrated level of ability and experience in areas of oral and written communications.
• Customer service experience is a plus.
• Ability to work with people and calm/deescalate tense situations when necessary.
• Must be able to effectively prioritize daily work functions.

Physical, Mental, And Visual Skills

• Must have the ability and history of remaining calm and rational when confronted with stressful or volatile situations.
• Must have a positive demeanor when in contact with the public and coworkers.
• Must be able to lift 40 lbs.