Riverbed Engineer (SME)

Location: Tampa, FL, US | Date Posted: 2026-09-17

About the role

The Riverbed SME (Subject Matter Expert) System Engineer serves as the senior technical authority for Riverbed performance monitoring, digital experience management, and network visibility platforms across the enterprise environment. This role is responsible for engineering, administration, optimization, cybersecurity compliance, and lifecycle management of Riverbed technologies excluding SteelHead WAN optimization appliances. The engineer will operate within and support multiple classified and unclassified environments, ensuring secure, compliant, and highly available performance monitoring capabilities across J6 mission systems. This position supports operations within the following enclaves: NIPR (Non-classified Internet Protocol Router Network), SIPR (Secret Internet Protocol Router Network), SOCRATES (as defined by the supported command architecture). The Riverbed SME will manage and support the following suites, as deployed: Riverbed AppResponse, Riverbed NetProfiler, Riverbed Portal, Riverbed Aternity, Riverbed NPM+.

Responsibilities

• Design and implement secure Riverbed monitoring architectures across NIPR, SIPR, and SOCRATES enclaves.
• Develop enclave-specific system design documentation and data flow diagrams.
• Engineer scalable deployments supporting hybrid, virtual, and physical infrastructures.
• Integrate Riverbed tools with SIEM, ITSM, cybersecurity, and enterprise monitoring platforms.
• Ensure cross-domain and enclave segmentation compliance.
• Provide Tier II/III engineering support and root cause analysis.
• Administer platform configuration, system health monitoring, and performance tuning.
• Perform software upgrades, patching, backups, and disaster recovery validation.
• Maintain role-based access controls (RBAC) and auditing policies.
• Support configuration management and change control boards (CCB).
• Proficiency in Windows and Linux operating systems.
• Combine subsystems, resolve compatibility issues, and ensure interoperability.
• Analyze application, network, and endpoint performance trends.
• Generate executive dashboards and mission-impact assessments.
• Develop actionable insights to reduce latency, packet loss, and user-impacting incidents.
• Tune alert thresholds and monitoring policies to reduce noise.
• Maintain compliance with DoD cybersecurity standards and STIG requirements.
• Support ATO lifecycle documentation and security control validation.
• Coordinate vulnerability scanning, remediation, and patch cycles.
• Ensure enclave-specific hardening baselines are maintained.
• Develop and maintain SOPs, engineering diagrams, and operational runbooks.