Risk Manager

About the role

The City of Gresham's City Attorney’s Office is seeking an experienced Risk Manager to lead the City’s Risk and Safety Division. The Risk Manager has a portfolio of work that requires and promotes interaction throughout the organization and with the community and other public agencies.

Responsibilities

• Manage the City’s self-insured workers’ compensation program and the contract with a third-party administrator for workers' compensation claims.
• Represent the City at workers’ compensation hearings.
• Investigate and resolve personal injury and property damage claims from community members and outside agencies.
• Apply customer service skills and techniques for diffusing difficult situations, including establishing and implementing procedures for supervision and adjustment of claims.
• Provide recommendations to the City Attorney and the City Council for resolving claims or lawsuits.
• Purchase insurance to protect City assets, including general liability, auto, property, drone, crime, excess Workers’ Compensation, cyber, volunteer accident coverage, and other policies as needed.
• Review City contracts for insurance sufficiency and the need for additional requirements or coverages.
• Oversight of mandated programs such as Hearing Conservation, Bloodborne Pathogens, Respirator Protection, and Hazard Communication.
• Lead a team consisting of a Risk Management Specialist and an Administrative Assistant III.
• Identify insurance and other safety and liability prevention needs, prepare and issue Requests for Proposals, and negotiate and manage risk-related contractors.
• Participate in annual fiscal year budget development and administration, making recommendations to the City Attorney and the Budget and Finance Department on budgetary decisions and authorizing expenditures.

Requirements

• Bachelor’s degree in Risk Management, Industrial Health, or a related field with four (4) to six (6) years of related experience that includes progressively responsible experience in risk management, claims administration, and/or workers' compensation.
• Or any combination of seven (7) to ten (10) years of related education, training, and/or experience which provides the required knowledge, skills, and abilities to qualify for consideration.
• Bilingual in English and either Spanish, Russian or Vietnamese highly preferred.
• Understanding of the organization and function of local public agencies, including the role of an elected Mayor and City Council.

Qualifications

• Minimum Qualifications: Bachelor’s degree in Risk Management, Industrial Health, or a related field with four (4) to six (6) years of related experience that includes progressively responsible experience in risk management, claims administration, and/or workers' compensation.
• Preferred Qualifications: Bilingual in English and either Spanish, Russian or Vietnamese highly preferred. Understanding of the organization and function of local public agencies, including the role of an elected Mayor and City Council.

Skills

• Ability to exercise discretion in confidential and sensitive matters.
• Establish and maintain effective working relationships with all internal and external contacts.
• Analyze problems, identify alternative solutions, assess consequences of proposed actions, and implement recommendations.
• Communicate effectively verbally and in writing; present information, proposals, and recommendations clearly and persuasively.
• Interpret, apply, and ensure compliance with applicable policies, procedures, laws, and regulations.
• Influence and gain cooperation when there are competing or conflicting priorities; provide timely and courteous customer service, conduct effective negotiations and represent the City.
• Develop and implement goals, objectives, policies, procedures, work standards, and internal controls.
• Engage with a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex City services.
• Operate office equipment and technology tools including personal computers, laptop computers and printers, and presentation equipment.
• Knowledge and experience using City software programs, including Microsoft 365.

Benefits

• Full family, comprehensive medical and dental insurance.
• Vision and prescription coverages are included in the medical plans.
• Employer paid life insurance, flexible spending accounts (medical, child care).
• Public Employees Retirement System (PERS) retirement (City picks up the 6% employee's contribution).
• Paid time off (PTO), sick leave, nine additional paid holidays and MORE!

Pay

• Comprehensive and equitable base salary within the listed range based on your experience, skills, and education verified in your application.

Schedule

• Not specified.