Risk Manager

Responsibilities

• Compiles required underwriting information and applications for renewal process on all insurance products.
• Works with the Director of Risk Management to assess type of financial product to secure.
• Assists in analyzing financial risks of the various coverages.
• Assists in performing contract reviews and analysis of financial risks and coverage.
• Focuses on risk control and safety measures to reduce frequency and potential severity type incident costs.
• Ensures compliance of both Team Member and guest actions are performed in accordance with regulatory compliance requirements such as OSHA and IHS/food codes, state/tribal compact requirements, workers' compensation, and employment law issues by the development and implementation of safety policies, procedures, and guidelines.
• Hires, trains, develops, empowers, coaches, counsels, conducts performance and salary reviews, resolves problems, provides open communication vehicles, disciplines, and recommends terminations as appropriate.
• Affords assistance in managing the design, implementation, and rollout of safety programs and related training.
• Performs workplace hazard inspections to reduce potential and present risk exposures.
• Responsible for claims management from reporting to final closure of all claims.
• Establishes and ensures compliance with claims management practices.
• Manages the claims management program to ensure the proper and efficient handling of claims in accordance with standard and internal claims handling best practices.
• In collaboration with the Director of Risk Management establishes procedures for delivery of claim information (i.e., reports, investigation, and analysis).
• Responsible for mitigating loss costs on all claims filed.
• Ensures accurate and timely administration of claims in collaboration with third-party claims administrator for liability, worker's compensation, and property claims.
• Establishes and maintains relationships with claims adjusters, outside legal counsel, and other claims-related parties.
• Affords assessment of all decisions made by third-party claim administrators to ensure accuracy and consistency.
• Manages the Modified/Return-to-Work program to ensure the availability and safe performance of modified work for all injured Team Members with work restrictions.
• Collaborates with Risk Management Team to provide support in all areas of claims administration and safety as needed.

Qualifications

• High School diploma or GED certificate.
• Bachelor's Degree in Business Administration, a related field or equivalent experience.
• Five years of experience in risk management, insurance, occupational safety, workers’ compensation, human resources, or a combination of the above.
• Prior management experience required with proven leadership skills and abilities.
• Extensive knowledge of applicable law, regulations, rules, procedures, and administration.
• Intermediate proficiency in computers, including Microsoft Office, e-mail and Internet.
• Ability to maintain discretion and confidentiality with sensitive employee information.
• Bilingual speaking ability preferred. (Spanish, Tagalog)
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.

Organizational Awareness

• Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.

Quality Orientation

• Setting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.

Attention to Detail

• Taking responsibility for a thorough and detailed method of working.

Planning and Organizing

• Setting priorities and defining actions, time, and resources needed to achieve predefined goals.

Accountability

• Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.

Integrity

• Upholding generally accepted social and ethical standards in job-related activities and behaviors.

Written Communication

• Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.

Oral Communication

• Shaping and expressing ideas and information in an effective manner.

People Development

• Having the ability to assess skill strengths and weaknesses of individuals and teams in order to determine what actions are appropriate to build and/or improve the needed skills.