Risk Manager

About the role

The Corporate Policy Office (CPO) is a dedicated group within the Enterprise Risk Management (ERM) Team at Capital One. The CPO focuses on executing second line-of-defense oversight responsibilities by improving governance and quality of policy documents for Capital One.

Responsibilities

• Contribute to the development and execution of a sustainable policy program to govern and improve the quality of policy documents across the Enterprise.
• Develop and deliver communications and presentations via ERM communication channels and CPO-led forums.
• Write, contribute to, edit, and deliver other communications (including presentations) that aid in the design, development, refinement, and usage of risk management functions, practices, and activities.
• Engage in the review of policy documents and partners with policy stakeholders to drive consistency and improve content in policy documents.
• Conduct effective challenge on policy documents at various stages in the policy management lifecycle.
• Conduct adherence monitoring to evaluate adherence to the enterprise policy program and the effectiveness of adherence practices within respective policy documents.
• Consult and support stakeholders in establishing required policy adherence practices.
• Analyze policy management data to identify risks, process improvements, and areas for increased training.
• Develop training and other tools and resources for managing policy documents.
• Demonstrate strong business judgment, leadership, and integrity.
• Collaborate effectively with senior leadership across organizations such as Operational Risk Management, Compliance, Legal, Technology, Internal Audit, Regulatory Relations, etc.

Qualifications

• Bachelor’s Degree or military experience.
• At least 3 years of experience in audit, quality assurance or risk management.
• At least 3 years of experience supporting, partnering, and interacting with internal business clients.
• At least 2 years of experience in process or project management.
• Master’s Degree in Business Administration (MBA) or Juris Doctorate (JD) preferred.
• 4+ years of experience in audit, quality assurance or risk management preferred.
• 3+ years of experience in process or project management preferred.
• Policy management experience preferred.
• Workiva or Wdesk experience preferred.