Risk Manager

About the role

The Risk Manager is responsible for identifying, assessing, and managing operational, technology, and compliance risks across Network Services. This role supports the governance framework ensuring that network devices, applications, processes, and services align with established policies, standards, and control requirements. Working across multiple infrastructure and technology teams, the Risk Manager will evaluate processes and procedures, drive control effectiveness, support risk remediation activities, and ensure new technologies and applications operate within the organization's governance and compliance frameworks.

Responsibilities

• Serve as a trusted advisor on risk, controls, compliance, and governance matters across Network Services.
• Evaluate network-related devices, applications, and services to ensure alignment with established policies, standards, and control requirements.
• Perform risk assessments to identify control gaps, operational risks, and compliance concerns.
• Review and challenge existing processes and procedures to improve control effectiveness and reduce risk exposure.
• Ensure applications, software releases, and technology implementations comply with required governance and enterprise standards.
• Partner with technology teams to design, implement, and maintain effective risk and control frameworks.
• Support internal audits, regulatory reviews, control testing, and risk management activities.
• Develop, maintain, and enhance policies, standards, procedures, and documentation related to Network Services.
• Track risk issues, remediation plans, and control actions through resolution.
• Analyze trends, identify emerging risks, and recommend mitigation strategies.
• Prepare risk and compliance reporting for management and key stakeholders.
• Promote a culture of risk awareness and continuous process improvement.

Required Qualifications

• Experience in technology risk management, operational risk, compliance, controls, governance, audit, or a related field.
• Knowledge of network infrastructure, technology operations, and service delivery environments.
• Experience performing risk assessments, control reviews, and process evaluations.
• Strong understanding of policy, standards, and procedural governance frameworks.
• Ability to assess technical and operational risks and communicate findings effectively.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proven ability to collaborate across multiple technical and business functions.

Preferred Qualifications

• Experience supporting infrastructure, network, data center, or technology operations environments.
• Familiarity with risk and control frameworks such as NIST, COBIT, ITIL, ISO 27001, or similar governance standards.
• Experience with audit support, issue remediation, and compliance monitoring activities.
• Knowledge of technology change management, application lifecycle management, and operational controls.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Equal Opportunity Employer

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.