Risk Management Systems Junior Analyst

Responsibilities

• Responsible for daily Tier 1 Operational and User support for Risk Management Information Systems, including the Conflicts and New Business Intake (NBI) systems:
• Intapp Intake and ConflictsiManage SPMLBMSFulcrum’s Upfront, etc.
• Maintain application user accounts and access rights in Risk Systems.
• Support the Risk Systems Manager and Chief Risk Officer on technical initiatives, including but not limited to requirement gathering, project management assistance, etc.
• Develop training materials and conduct internal and external training sessions as needed.
• Support the creation and maintenance of system and process documentation.
• Work with Finance and IT departments to maintain cross-functional related systems and processes.
• Some availability after hours for troubleshooting incidents, testing and maintenance issues.
• Involvement in additional duties and projects as needed.

Qualifications

• Professional demeanor is required.
• Excellent organizational and interpersonal skills, including the ability to interact with attorneys, management and staff.
• Bachelor's Degree or 1-2 years’ related experience in IT support or legal administration.
• Experience in a medium to large size law firm preferred but not required.
• Must be able to prioritize, multitask, work under pressure and meet deadlines in a fast-paced environment while maintaining a high-level work product.
• Strong attention to detail and time management skills.
• Must be able to maintain confidentiality, exercising discretion and good judgment at all times.
• Excellent project management skills and relevant experience leading enterprise-wide initiatives.
• Outstanding analytical and problem-solving skills.
• Able to quickly learn new software applications and legal-specific software.
• Paralegal and/or Aderant experience is a plus.

Pay

Salary Range: $35,000-$50,000