Risk Management Agent

Responsibilities

• Manage assigned cases in an efficient and timely manner
• Resolve problems confidently and efficiently
• Minimize losses through quick response to payment issues
• Recover vehicles and funds
• Maintain strong presence with AIA insureds and their customers; further AIA reputation for swift resolutions and ability to minimize loss
• Serve on AIA / AutoTec special project teams to support process improvement and overall growth of company
• Create and update reports, maintain system notes and other documentation
• Some travel to industry conferences and in-person recovery work