Risk and Claims Specialist

Job Duties

• Communicate effectively and professionally both verbally and in writing.
• Exercise judgment and discretion and respond in a courteous and tactful manner in a wide range of situations.
• Establish and maintain effective working relationships with employees, management, physicians, attorneys, insurance specialists and the public.
• Manage multiple tasks and shift priorities to meet deadlines as needed.
• Claim Intake & Setup: Establish new claim files in the claims management system; enter demographic data, gather incident data to submit to TPA. Interact with other SA Recycling departments as needed to ensure proper recordkeeping is accurate, current and maintained. Maintain OSHA logs for all SA Recycling locations.
• Able to take directions and follow through on completing tasks within the requested time frame.
• Provide support to all SA Recycling personnel as needed.
• Provide support to all SA Recycling facilities for internal incident reporting software.
• Stay abreast of upgrades and system functionality with software and programs used to support reporting and recordkeeping management.
• Provide Injury Hotline Support (M-F during working hours).
• Process electronic documents from each party and encode their names for storing them in the database.
• Follow up with management and injured employees throughout a claim to ensure a positive outcome.

Qualifications

• Must pass a medical physical and drug test.
• Must pass a background check and credit check.
• High school diploma or GED and/or foreign education required. Associate or bachelor’s degree preferred.
• Bi-lingual (English & Spanish) language are required.
• Ability to: communicate with others effectively; understand direction (written or oral) and use basic math skills as the job demands.
• EHS and Risk Management experience preferred.
• Knowledge of all Microsoft programs (emphasis in Excel).
• Must have knowledge of Workers’ compensation claims handling. Multiple states, desired.

Pay

The hourly rate for this position is $30-$34/hr. depending on experience and education.

Schedule

Regular attendance and punctuality are essential job functions.