Rink Operations Lead

About the role

LEGENDS GLOBAL, the leader in privately managed public assembly facilities, seeks a Rink Operations Lead to support the daily operations of the ice rink facility. This role assists in supervising staff, coordinating programs and events, maintaining facility equipment and standards, and supporting revenue growth initiatives.

Responsibilities

• Assist in supervising daily rink operations, including public skate, hockey, figure skating, and special events
• Monitor ice quality and coordinate resurfacing schedules
• Ensure facility cleanliness, safety, and compliance with all regulations
• Conduct routine facility inspections and report maintenance needs
• Cover shutdown and start-ups of utilities when necessary and perform regular chiller checks on the ice skid
• Open and close cashiers ensuring that revenue and cash count reconcile with sales recorded
• Absorb during Arena/Stadium conversions from ice shows and other configurations when needed
• Serve as a supervisor for front-line staff including skate guards, rink attendants, concessions, and guest services
• Absorb various administrative duties

Qualifications

• High school diploma/GED
• Licensed to operate a motor vehicle
• OSHA safety certification preferred
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
• Experience in ice rink, recreation, sports facility, or hospitality management preferred
• Strong leadership and team development skills
• Excellent communication and conflict resolution abilities
• Ability to work flexible hours including nights, weekends, and holidays
• CPR/AED/First Aid certification (or ability to obtain within 60 days)
• Computer skills to operate BMS / other automated systems

Physical Demands

• Heavy lifting, climbing, carrying, stooping, crawling and equipment operation
• Work both indoors and outdoors
• Subject to adverse conditions