RIGCLOUD TECHNICIAN I - Casper, Wyoming
About the role
We are seeking a highly motivated, technically skilled, and customer-oriented Field Service Technician to support the installation, calibration, troubleshooting, and ongoing support of advanced oilfield monitoring systems and technologies at customer sites. This role involves extensive travel, hands-on fieldwork in challenging environments, and a commitment to delivering exceptional service to our clients in the oil and gas industry.
The ideal candidate will possess a strong mechanical or electrical background, excellent problem-solving skills, and the ability to operate independently in high-pressure situations. You will represent the company on the front lines, ensuring optimal performance of our hardware and software solutions on drilling and service rigs.
In addition to traditional field service responsibilities, this role requires foundational IT technician capabilities, including basic networking, system configuration, and technical support for computer-based monitoring equipment.
Responsibilities
- Install, calibrate, and troubleshoot advanced oilfield monitoring systems and technologies at customer sites.
- Provide ongoing support and maintenance for hardware and software solutions on drilling and service rigs.
- Perform hands-on fieldwork in challenging environments with a focus on delivering exceptional service.
- Operate independently in high-pressure situations while representing the company professionally.
- Apply foundational IT technician skills, including basic networking, system configuration, and technical support for computer-based monitoring equipment.
Requirements
- Strong mechanical or electrical background.
- Excellent problem-solving skills and ability to work independently.
- Willingness to travel extensively and perform fieldwork in challenging environments.
- Customer-oriented mindset with a commitment to delivering exceptional service.
- Foundational IT technician capabilities, including basic networking and system configuration.