Richmond eStores - Curbie - Part time

Job Summary

As an eStore Curbie, you will retrieve eCommerce online orders from their put‑away locations and transport them to the Customer.

Responsibilities

• Use a digital tool to retrieve and review customer orders.
• Communicate order changes/adjustments to the customer.
• Make necessary adjustments to orders based on customer requests.
• Audit orders for bagging, quality, completion, and note following.
• Package, transport, and load groceries/merchandise from holding areas to the customer’s vehicle.
• Minimize shrink through careful handling of product.
• Achieve productivity standards.
• Gather baskets and pick up trash inside and outside the eStore as needed.
• Maintain and stock bag areas.
• Return product to shelf.
• Transfer products from slot to slot to help free up carts.
• Organize carts and maintain cleanliness within the eStore.
• Maintain standards for safety and sanitation.

Qualifications & Key Requirements

• Age requirement: 16 years or older.
• Customer service skills – required.
• Communication skills – required.
• Ability to prioritize and handle cross‑functional tasks – required.
• Ability to work a flexible schedule – required.
• Completion of all required training upon hire (e.g., Alcohol Seller’s Training) – required.

Physical Demands & Working Conditions

Work in a fast‑paced environment that requires detailed work and precision while interacting with customers. Schedule is flexible based on business needs and may involve exposure to hot, wet, and/or cold conditions.

Physical activities include constant walking, reaching at waist, grasping; occasional sitting, standing, reaching overhead, shoulders, knees, floor; bending, stooping, squatting, crouching, kneeling, climbing stairs, pivoting, pushing/pulling with arms, twisting, pinching, and fine motor movements. Must be able to lift 55 lb and manage loads in excess of 55 lb, and use a manual pallet jack multiple times per day.

Time spent on activities: constantly 5.5+ hours per 8‑hour day; frequently 2.5–5.5 hours; occasionally 0–2.5 hours. Employees must not lift beyond their safe limit; heavy items should be broken down or assistance requested.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.