Richmond - CSR Office
Foster Blue Water Oil LLC · Richmond, MI · 6 days ago
OTHRFull-time
About the role
Blue Flame Propane, Inc. is seeking a full-time Customer Service Representative at our Richmond Bulk Plant.
Responsibilities
- Handle customer calls for enrollments, cancellations, issue resolutions, and complaints with professionalism.
- Assist customers at the counter.
- Fill cylinders (reimbursement provided for every tank filled).
- Process customer orders.
- Post payments daily in the computer system.
- Reconcile daily deposits.
- File and scan documents.
- Greet visitors (customers, USPS, FedEx, UPS).
- Perform other duties as assigned by the Director or Office Manager.
Requirements
- Two years of customer service experience preferred.
- Moderate data entry and computer skills required.
- Effective communication skills; must be friendly, organized, and professional.
Benefits
- Pay determined by experience and market competition.
- Employee discounts for oil and propane.
- 401(k)/Profit-sharing plan with employer match and access to investment professionals.
- Paid vacation, sick leave, holidays, and overtime.
- Medical, dental, and vision coverage plans.
- Life insurance.
- Christmas Club with employer match and other company perks and incentives.