RF Department Supervisor

About the role

The RF Supervisor assumes primary responsibility for supervising the day to day activities of the RF Technicians; as well as work with them to prepare wireless equipment per client or operations coordinator specifications within the scope of Clair's mission and core values.

Essential Functions

• Prioritize and delegate RF equipment projects
• Supervise the day to day activities of the RF Department
• Train RF Technicians to follow Clair procedures for gear
• Coordinate with RF Applications specialists to optimize RF deployments

Qualifications & Requirements

The requirements listed below are representative of the knowledge, skill and/or ability required to perform the essential functions of this job while exercising independent judgment and discretion.

• Working knowledge of Clair gear, workflow, and customer service oriented culture
• General understanding of Microsoft Office and ERP systems with a willingness to improve knowledge base moving forward
• Ability to communicate information and ideas in writing, in person, and over the phone so others will understand
• Ability to excel and adapt in a fast-paced, client driven, demanding environment
• Ability to work as part a team and maintain a positive attitude under sometimes challenging conditions
• Strong technical and people problem solving skill set
• Tech savvy with a genuine interest in learning new technologies
• Willingness to accept all jobs assigned
• Passion for electronics and the audio industry

Education & Experience

• High School diploma or GED with at least 2 years' professional level audio experience
• Experience using basic hand and power tools
• Working knowledge of the functions of an ERP system
• Experience supervising, mentoring, and coaching employees

Responsibilities

• Coordinate inventory management
• Monitor ERP system for inventory availability and communicate system needs within department and to other departments and locations
• Organize and maintain RF equipment and department work area
• Order parts and maintain inventory for the RF department
• Test coax cable and antennas using a Spectrum Analyzer/Tracking Generator
• Responsible for maintaining, testing, and set up of combiners
• Responsible for encouragement and coaching of employee and departmental growth, and providing staff performance guidelines
• Resolve department conflicts
• Other duties as assigned

Company Expectations

Clair employees at every level are expected to conform to the following:

• Support Clair's Strategic Blueprint, Mission, and Core Values
• Demonstrate a positive attitude
• Maintain a professional appearance and demeanor
• Maintain regular attendance
• Keep work areas as neat as possible
• Exercise initiative and be open to learning new skills and tasks
• Every employee shares responsibility for safety and health within the company. All employees are expected to follow all safety policies and procedures.