Revere Golf Club - Guest Services Attendant

About the Role

The Golf Services Attendant plays a key role in ensuring a positive experience for guests at the golf course. Responsibilities include preparing and maintaining golf carts, assisting guests with their bags, and keeping all service areas clean and well-stocked.

Responsibilities

• Set up bag drop, cart staging, and driving range areas before guests arrive.
• Ensure all areas are clean and stocked with necessary supplies.
• Greet arriving guests, unload and shuttle bags, park cars, answer questions, and provide directions.
• Stage golf carts for guest use and maintain the driving range.
• Keep the cart barn clean and well-organized.
• Perform cart maintenance and preventative maintenance procedures.
• Maintain constant communication with the Starter/Greeter, Guest Services Manager, Golf Shop, Cart Attendants, Bag Handlers, and Player Assistants.
• Assist departing guests with bag loading, car retrieval, and thank them for visiting.
• Assist the Starter/Greeter with bag handling and other guest needs.
• Ensure all golf carts are clean, stocked, and parked properly in the staging area.
• Perform opening and closing procedures, including securing the owner’s assets.
• Perform other duties as requested by management.

Requirements

• Customer service experience.
• Punctual and reliable.
• Exceptional grooming habits; must maintain a clean and complete uniform as designated by management.
• Available to work on all major holidays.
• Must regularly lift and move up to 25 pounds.

Physical, Environmental, Cognitive, and Social Requirements

• Frequent sitting, standing, walking, reaching, stooping, bending, twisting, kneeling, pushing, pulling, and grasping.
• Ability to stand for long periods, sometimes outdoors in varying weather conditions (hot and cold).
• Exposure to moving mechanical parts, moderate to loud noise levels, and outside weather conditions.
• Frequent stooping, bending, crouching, squatting, climbing, and kneeling in and out of golf carts.
• Twisting at the neck and waist, reaching above and below shoulder level.
• Pushing and pulling when retrieving, storing, and moving golf bags.
• Use of dominant hand and fingers for fine manipulation (e.g., detailing carts, cleaning clubs, using two-way radios).