Revenue Operations Specialist

About Bluebird We're The Bluebird Group - we're an omnichannel commerce partner that helps brands grow across every retail and digital channel. We sit at the intersection of retail, eCommerce, media, and data. We help brands show up wherever their customers are (Target, Amazon, Walmart, Costco, Kroger, social commerce like TikTok, and beyond) and drive real sales growth. We're not just strategists - we're a hands-on team of experienced retail operators who execute across everything from retail media and creative to data, insights, and full go-to-market strategy. The result: we simplify what's become a really complex retail landscape and help brands scale faster and smarter. Job Summary We're looking for a Revenue Operations Specialist to support revenue processes, reporting, systems management, and month-end accounting activities across the business. This role works closely with Finance, Sales, Operations, and Accounts Receivable teams to ensure accurate revenue recording, maintain system integrity, support reporting and analysis, and identify opportunities to improve processes and automation. You'll help drive accuracy across the revenue cycle while contributing to initiatives that improve visibility, efficiency, and scalability. The ideal candidate is analytical, detail-oriented, adaptable, and comfortable working across multiple priorities. This person enjoys solving problems, improving processes, and using data to support better business decisions. This position is based in our downtown Minneapolis office. What You'll Do Revenue Operations & Order Management Support client setup and account maintenance within NetSuiteCreate and maintain sales orders to support accurate revenue recognition, reporting, and analysisPartner with accounting and operations teams to ensure revenue-related data is complete and accurateSupport revenue processes across the business while maintaining strong controls and documentationHelp ensure consistency and accuracy throughout the revenue lifecycle Revenue Reporting & Analysis Prepare recurring revenue reports, variance analysis, and business performance summariesAnalyze revenue trends and provide insights to support decision-making across departmentsPerform client account analysis and reconciliationsSupport management reporting and ad hoc analysis requestsMonitor data quality and identify opportunities to improve reporting accuracy and efficiency Accounting & Month-End Support Assist with month-end close activities, including journal entries, reconciliations, and financial reporting supportEnsure revenue-related accounting activities are completed accurately and in compliance with company policies and accounting standardsSupport revenue analysis and reporting requirements across multiple business unitsCollaborate with accounting leadership on reconciliation and reporting activities Systems & Process Improvement Support the administration and enhancement of NetSuite, HubSpot, and related business systemsMaintain data integrity across CRM, ERP, and reporting platformsIdentify opportunities to streamline workflows and improve operational efficiencyAssist with implementation of automation tools and process improvement initiativesSupport testing, documentation, and adoption of new systems and enhancements Cross-Functional Collaboration Partner with Sales, Operations, Accounting, FP&A, and Accounts Receivable teams on revenue-related initiativesCommunicate findings, recommendations, and process updates across stakeholdersSupport projects that improve workflows, reporting, and business performanceContribute to a collaborative, solutions-oriented team environmentAssist with special projects and other initiatives as business needs evolve What We're Looking For Experience Bachelor's degree in Accounting, Finance, or a related fieldExperience in accounting, finance, revenue operations, business analysis, or related fields preferredExperience supporting reporting, reconciliations, financial analysis, or business operations preferredExperience working with cross-functional teams in a fast-paced environment preferredRetail, agency, professional services, or commerce industry experience is a plus Preferred Qualifications Experience with professional services revenue recognitionExperience collaborating with sales and operations teamsRetail industry experienceExperience with NetSuiteExperience with HubSpot or similar CRM platformsExperience supporting automation, systems integrations, or process improvement initiatives Skills & Competencies Strong analytical and problem-solving abilitiesExcellent written and verbal communication skillsStrong attention to detail and commitment to accuracyAdvanced proficiency with Microsoft Excel and financial reporting toolsAbility to analyze data, identify trends, and make recommendationsStrong organizational skills and ability to manage multiple prioritiesComfortable working in evolving environments and navigating ambiguityAbility to identify process improvements and drive continuous improvement initiatives Additional Requirements Ability to travel occasionally to other Bluebird offices as needed (less than 10%) Our Commitment We prioritize the inclusion of diverse perspectives. We aspire for all team members to feel like this is a place where they belong. Where they are respected by the company and are empowered to impact the business and achieve their full potential. We understand that relationships built on trust, respect and communication better serve our clients, team members and business. Disclaimer: This job description outlines typical functions and responsibilities but may evolve based on business needs.