Revenue Operations Process Expert
Who We’re Looking For
We’re looking for a Revenue Operations Process Expert to shape how our go-to-market engine actually works. In this role, you’ll own the design, governance, and ongoing evolution of Fieldwire’s GTM processes within Salesforce (SFDC).
What You’ll Be Doing
- Design End to End GTM processes
- Build and evolve workflows across Marketing, SDR, Sales, and Customer Success
- Ensure inbound, outbound, and account-based motions work together as a unified system
- Define lifecycle stages, ownership models, and clean handoffs across teams
- Translate Strategy into Execution
- Translate GTM strategy into: Process flows, Decision logic, Business requirements, Acceptance criteria
- Partner closely with CRM and Systems teams, acting as the primary interface with GTM stakeholders
- Ensure implementations reflect business intent (not just technical feasibility)
- Own Process Governance & Data Clarity
- Create clear, human-readable documentation so teams understand how things work
- Design lead, account, and opportunity routing strategies
- Build prioritization frameworks based on segmentation and signals
- Eliminate gaps, duplication, and conflicting engagement paths
- Drive Performance & Continuous Improvement
- Define SLAs, KPIs, thresholds, and success criteria across GTM motions
- Design and deliver high quality process training to drive GTM team members to optimize day to day activities
- Monitor process health (e.g., coverage, routing accuracy, adoption)
- Continuously iterate as GTM strategy, segments, and tooling evolve
What Success Looks Like
- GTM processes are clearly defined, consistently executed, and widely adopted
- Stakeholders understand how the system works without relying on tribal knowledge
- Salesforce reflects intentional design, not incremental patchwork
- Process changes are scalable, testable, and measurable
- Business and systems teams operate with shared clarity and alignment
What This Role Is Not
- A Salesforce Administrator — does not own configuration or system builds
- A Marketo / campaign execution role
- A reporting or analytics-only function
- A ticket-based support role for CRM requests
Compensation
The estimated pay ranges for this role are as follows: $97,000.00 - $130,000.00
Why Fieldwire?
The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish.
Where is the job located?
This role is 2-3 days hybrid in San Francisco, California. Our headquarters are based in beautiful San Francisco and our office is centrally located right off of Embarcadero Bart station.