Revenue Operations Lead
About the role
Confido is the AI infrastructure powering modern Consumer Packaged Goods (CPG) companies. Our platform enables 200+ brands like OLIPOP, Simple Mills, Dr. Squatch, and Tropicana to manage their operations from deductions to production planning in one unified system.
Responsibilities
Own and optimize our GTM tech stack, ensuring the tools we use are integrated, scalable, and driving measurable impact.
Build and maintain clean, reliable data across the entire funnel, establishing strong data governance and a true single source of truth.
Design and manage pipeline infrastructure, including stage definitions, pipeline coverage targets, and forecasting methodology.
Define ICP, segmentation, and account coverage models within the CRM to support efficient territory design and resource allocation.
Deliver high-impact reporting and insights across pipeline, ARR, conversion rates, and sales productivity to guide executive decision-making.
Support in the design and management of compensation plans, quota setting, and incentive structures aligned with company growth goals.
Lay the foundation for scaling the RevOps function, including documentation, process design, and eventual team hiring.
Requirements
4+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy at a high-growth SaaS company.
Experience as an early or first RevOps hire, building systems and processes from scratch.
Deep experience owning and optimizing CRM systems (HubSpot preferred) and GTM tooling (Clay, Outreach, Apollo, Gong, etc.).
Strong understanding of SaaS metrics including ARR, pipeline coverage, CAC, LTV, churn, and NRR.
Strong analytical mindset with the ability to translate data into actionable insights.
Scrappy, hands-on operator who is comfortable executing independently while thinking strategically and translating data into actionable insights.
Experience leveraging AI and automation to improve GTM efficiency.
Strong desire to work at an early-stage startup and build a function from the ground up.
Willingness to work at our NYC Headquarters 5 days a week.
Qualifications
College degree required.
Experience with AI and automation tools.
Ability to work independently and collaboratively.
Skills
CRM Systems (HubSpot preferred)
GTM Tooling (Clay, Outreach, Apollo, Gong, etc.)
SaaS Metrics (ARR, pipeline coverage, CAC, LTV, churn, NRR)
Data Analysis and Reporting
Compensation Planning and Incentive Structures
AI and Automation
Benefits
Equity — own a piece of what you're building.
Comprehensive health coverage with Aetna.
Top-tier dental and vision through Guardian.
12 weeks paid parental leave.
Unlimited PTO, plus regular 4-day holiday weekends we actually take.
401(k) through Vestwell.
Paid relocation.
Full desk setup on day one (laptop, monitor, keyboard).
$200 stipend to make it yours.
Catered Friday lunches, team dinners on us, and unlimited coffee + snacks featuring our own brands.
Pay
$200K - $240K
Schedule
5 days a week