Revenue Operations Analyst (Analytics)

Department

Revenue Operations

Function

GTM Analyst, Analytics

Location

NYC, SF, Toronto

Responsibilities

• Partner with GTM leadership to elevate reporting, systems and process to drive revenue growth and decision making
• Manage, and enhance our quote-to-cash processes to ensure accuracy and compliance
• Collaborate cross-functionally to enable the Revenue team to be able to see a 360 degree view of the customer in the CRM, including product usage, customer engagement (support tickets, sales emails, marketing campaigns, attribution) and contract data to drive revenue growth and improve sales productivity
• Drive initiative to improve data hygiene, reporting accuracy and CRM governance
• Manage urgent ad hoc operational requests

Requirements

• 3+ years of experience in sales operations or a related role
• Salesforce experience; CPQ Experience and Admin certification plus
• Familiarity with GTM tech stacks and how they support revenue workflows (CRM, enrichment, engagement, automation, analytics)
• 3+ years of big data experience: using BI tools such as Looker or Tableau and/or writing complex yet efficient SQL is a daily habit for you
• Experience getting your hands dirty with ETL and familiar with popular data warehouses (BigQuery, Snowflake, etc)
• An excellent communicator with senior management audiences - explaining “what it is”, “why it matters” and “what should we do” in terms of your data and analysis; delivering customer-oriented KPIs and dashboards that drive alignment

Qualifications

• Experience with GTM tech stacks and how they support revenue workflows (CRM, enrichment, engagement, automation, analytics)
• Experience with ETL and popular data warehouses (BigQuery, Snowflake, etc)
• Experience with BI tools such as Looker or Tableau and/or writing complex yet efficient SQL

Skills

• Strong communication skills
• Ability to work collaboratively across teams
• Experience with Salesforce and CPQ
• Experience with data analysis and reporting tools
• Experience with ETL and data warehousing
• Experience with GTM tech stacks and revenue workflows

Benefits

• Weekly lunch stipend
• Full health and dental benefits
• RRSP matching, 401K, Pension Scheme
• Parental leave top-up
• Annual enrichment benefits
• Education & learning stipend
• 6 weeks of paid vacation
• Home office stipend

Pay

The salary range listed for this role reflects the expected base compensation. Actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, education, and experience.

Schedule

Full-time