Revenue Manager - TSG CORE

Key Responsibilities

• Lead and develop the Billing and Accounts Receivable teams, providing coaching, performance management, and process improvement.
• Oversee the end-to-end customer billing process utilizing Bullhorn One, ensuring invoices are accurate, timely, and compliant with customer contractual requirements.
• Manage the integration of billing transactions between Bullhorn One and NetSuite ERP, monitoring interface activity and resolving exceptions.
• Review and interpret customer contracts, Statements of Work (SOWs), purchase orders, pricing schedules, and billing requirements to ensure accurate invoices and revenue recognition.
• Administer various customer facets, including negotiated rates, rebates, credits, and contractual volume discount programs.
• Maintain Project ID governance to support accurate billing, revenue recognition, and management reporting by customer, industry, department, and business unit.
• Oversee customer accounts receivable and collections activities, including aging analysis, dispute resolution, credit management, and recommendations for bad debt reserves or write-offs.
• Produce and analyze revenue, sales, billing, and accounts receivable reports to support operational and financial decision-making.
• Partner with Accounting during the monthly close process to ensure revenue activity is complete, accurate, and properly reflected in the general ledger.
• Maintain the integrity of customer master data, billing configurations, pricing information, and related system controls.
• Identify and implement process improvements, automation opportunities, and internal controls to enhance revenue cycle efficiency and accuracy.
• Support internal and external audits by providing revenue-related documentation, analyses, and customer contract support.
• Collaborate with Sales, Operations, Payroll, Treasury, Information Technology, and Executive Leadership to resolve revenue cycle issues and improve business processes.
• Lead continuous improvement initiatives by leveraging technology, automation, and best practices to optimize revenue cycle performance and support organizational growth.
• Perform other duties as assigned.

Key Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• CPA preferred.
• Minimum of seven years of progressive experience in revenue accounting, billing, accounts receivable, or revenue operations.
• Previous supervisory or management experience required.
• Experience within the staffing, consulting, or professional services industry preferred.
• Experience with Bullhorn One, NetSuite ERP, or similar enterprise systems preferred.
• Strong understanding of customer contract administration, revenue operations, billing processes, and accounts receivable management.
• Advanced Microsoft Excel and financial reporting skills.
• Excellent analytical, organizational, problem-solving, and leadership abilities.
• Strong written and verbal communication skills with the ability to effectively collaborate across multiple departments.