Revenue Integrity Leader - Integration Services (Oracle/OHPAC)

Responsibilities

• Leading and managing Revenue Integrity projects, ensuring timely and budget-compliant completion.
• Documenting current and desired future states for customers, integrating Craneware software.
• Developing best practice workflows and support product implementation.
• Facilitating change and collaborating with internal teams.
• Mentoring customers and providing training.
• Monitoring internal operations to ensure adherence to processes and timelines.
• Collaborating with the CFO and department leaders on operational reports and analyses.
• Maintaining up-to-date knowledge of Craneware products and solutions.
• Addressing customer issues efficiently and engaging internal teams for resolution.
• Identifying new opportunities and ensuring continuous communication.
• Developing measurable goals to track results.
• Managing ongoing customer product adoption issues.
• Establishing and maintaining productive long-term relationships with customers.
• Executing a strategic plan to optimize Craneware solutions.
• Driving customer engagement through joint speaking opportunities and success story publications.
• Being present at events, both in person and remotely.
• Traveling between 50-75% depending on assigned engagements.

Requirements

• Bachelor's Degree
• 7+ years of experience in the US Healthcare Industry
• Strong project management skills
• Experience in Oracle Revenue Cycle and Revenue Integrity
• Experience in revenue cycle account management, consulting, or hospital revenue cycle roles
• Understanding of revenue cycle technology
• Proven ability to work collaboratively across functional areas
• Direct experience with acute system EMR conversions
• Excellent communication skills, both verbal and written
• Proven critical thinking, problem-solving, and organizational skills
• Proficiency in MS Office, including Microsoft Project, PowerPoint, and Excel
• Strong customer service focus
• Able to manage multiple priorities simultaneously
• Good interpersonal skills
• Strong sense of accountability and excellence
• Able to work independently
• Results-driven mindset