REVENUE DIVISION SUPERVISOR/EXPERT

County: Pulaski • Posting End Date: 8/20/2026 • Anticipated Starting Salary: $103,991

About the Role

This position provides strategic oversight and daily management of the state individual income tax program. Responsibilities include ensuring compliance with Arkansas tax laws, managing personnel resources, and driving efficiency and service delivery across state tax administration.

Responsibilities

• Direct the daily operations of a revenue unit or program area, ensuring consistent compliance with state laws and departmental policies.
• Develop, implement, and monitor internal processes to improve operational efficiency, data accuracy, audit compliance, and fraud prevention.
• Supervise, mentor, and evaluate staff, including auditors, the tax audit supervisor, revenue supervisors, and revenue coordinators.
• Oversee the collection, reconciliation, and reporting of revenues and fees processed through the unit.
• Analyze complex financial data and program performance metrics to support decision-making and resource allocation.
• Resolve high-level taxpayer issues, audit findings, or procedural discrepancies involving multiple stakeholders.
• Participate in the development of new policies, legislation, or administrative rules related to taxation or revenue collections.
• Ensure that all operations uphold confidentiality, transparency, and ethical handling of public funds and records.

Preferred Qualifications

• Provides clear vision, direction, and structure to teams; fosters accountability and continuous improvement.
• Demonstrates deep understanding of state revenue systems, tax law, accounting principles, and public finance operations.
• Resolves complex tax, compliance, or personnel issues with data-informed judgment and policy alignment.
• Communicates clearly and respectfully with staff, taxpayers, and partner agencies; adapts messaging for technical and non-technical audiences.
• Uses reports, audits, and trend analyses to monitor unit performance and identify operational improvements.
• High proficiency in Microsoft Office Suite, FAST AIRS Gen Tax software, and time and record-keeping systems.

Requirements

• Bachelor’s degree with 12 accounting hours.
• Five (5) years of experience in accounting, bookkeeping, tax preparation, cash handling, data entry, or administrative support.

Pay

$103,991 - $153,907