Revenue Cycle Specialist

About the role

Independence Physician Management (IPM) was formed in 2012 as the physician services unit within the Acute Care and Behavioral Health Divisions of UHS. A subsidiary of Universal Health Services, IPM operates in 13 markets across 7 states and develops and manages multi-specialty physician networks and urgent care clinics. The Revenue Cycle Specialist partners with IPM Market Leadership to standardize front-end workflows and business processes, maximizing revenue and enhancing patient satisfaction.

Responsibilities

• Drive consistency in front-end revenue cycle workflows and business processes across IPM markets.
• Improve and accelerate revenue cycle processes to achieve higher productivity, faster payments, decreased rework, and improved patient service.
• Promote best practices throughout IPM by training and enforcing specific workflows and monitoring daily, weekly, and monthly metrics.
• Capture, share, and trend key metrics such as eligibility verification, registration accuracy, encounters without charges, charge lag, denials, and TOS/NTOS collections.
• Act as a visible presence in each IPM market, collaborating with market leadership and staff to ensure process consistency and best practice adoption across all IPM locations.

Qualifications

• High School Graduate/GED, Technical School, 2 Years College, or Associates Degree required; Bachelor's degree preferred.
• Minimum of 3–5 years of experience in healthcare (professional) billing, health insurance operations, or equivalent roles.
• Experience in a client-facing position, project management, and/or customer service is highly desirable.
• Broad knowledge of CPT/ICD-10 coding, claim submission requirements, registration data requirements, and health plan payors.
• Thorough understanding of the revenue cycle and how its components interact.
• Excellent verbal and written communication skills, strong presentation skills, and solid project management abilities.
• Strong interpersonal, customer service, and organizational skills, along with strong computer literacy.

Benefits & Rewards Highlights

• Challenging and rewarding work environment.
• Competitive compensation and generous paid time off.
• Excellent medical, dental, vision, and prescription drug plans.
• 401(k) with company match and discounted stock plan.
• Career development opportunities within UHS and its 300+ subsidiaries.
• Pet insurance.

About Universal Health Services

Universal Health Services, Inc. (UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. A Fortune 500® corporation, UHS reported annual revenues of $17.4 billion in 2025 and has been recognized as one of Fortune World’s Most Admired Companies™. Headquartered in King of Prussia, PA, UHS employs approximately 101,500 people and operates acute care hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, an insurance offering, a physician network, and related services across 40 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom.