Revenue Cycle Rep II-Claims/Follow up

About the role

The Senior Business Office Representative is a multi-task position covering all main functions of the Central Business Office. This role is designed for individuals who have demonstrated the ability to accurately handle at least one unit function of the Central Business Office for a minimum of two years. The position serves as a developmental role, preparing the incumbent for promotion to Business Office Representative Three after two additional years of acceptable performance.

Responsibilities

• Insurance follow-up
• Self-pay follow-up
• Payment posting
• Account correction and adjustment
• Answering patient account inquiries
• Monitoring billing errors and claim/line item rejections
• Providing initial training in all duties of the Central Business Office at an elementary phase
• Handling the complete functions of at least one Central Business Office unit

Requirements

• High School Diploma or General Education Degree (GED) required
• 2 years of related experience required

Business Unit: Piedmont Healthcare Corporate