Revenue Cycle Quality Specialist Senior

About the role

It's more than a career, it's a calling. Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact. At SSM Health, we believe in providing our employees with a fulfilling career. We strive to create an environment where individuals can grow both personally and professionally. Our company values diversity, innovation, and collaboration, and we are committed to making a positive impact on the communities we serve. Joining SSM Health means becoming part of a team that is dedicated to providing exceptional patient care and making a difference in people's lives. Our employees are passionate about what they do, and their commitment to our mission is what sets us apart. This position is remote; candidates must reside in MO, IL, OK, or WI.

Responsibilities

• Leads or coordinates shift operations of assigned activities, resources, and/or associates.
• Monitors, advises, and reviews progress of work.
• Reports compliance with policies and/or procedures.
• Oversees and evaluates orientation and training of assigned associates.
• Serves as a technical or functional resource and performs similar duties with staff.
• Conducts routine monthly audits within the assigned department functions to ensure that information in key systems is accurate and that policies and procedures are being followed.
• Prepares reports on monthly audit performance for review by department and company leadership.
• Provides constructive feedback to managers and staff on the various department teams.
• Assists in designing improvement plans and educates staff to instill a culture of continuous improvement across the department.
• Ensures that errors discovered during audits are communicated and corrected promptly.
• Facilitates collaborative work sessions to discuss quality issues, projects, and programs.
• Assists with data analysis and report creation to support the entire Revenue Cycle.
• Performs barrier and root cause analyses to identify improvement opportunities and identify best practices.
• May provide input for hiring, training, leading, and evaluating staff.
• Performs other duties as assigned.

Requirements

Education: Bachelor's degree or equivalent of experience.

Experience: Five years’ experience in a health care or health insurance setting.

Physical Requirements: Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.; frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements; frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors; frequent use of hearing and speech to share information through oral communication; ability to hear alarms, malfunctioning machinery, etc.; frequent keyboard use/data entry; occasional bending, stooping, kneeling, squatting, twisting and gripping; occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.; rare climbing.

No professional license or certifications required.

Qualifications

Strong understanding of revenue cycle processes. Ideal candidate has advanced Excel skills and experience in Quality Assurance, patient registration or hospital billing, Epic