Revenue Cycle Quality Specialist

About the role

It's more than a career, it's a calling. Join a team where your work matters—every moment, every patient, every community. You’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Responsibilities

• Conducts routine monthly audits within assigned department functions to ensure information in key systems is accurate and policies and procedures are followed.
• Prepares reports on monthly audit performance for review by department and company leadership.
• Provides constructive, fair feedback to managers and staff on various department teams.
• Assists in design improvement plans and educates staff to instill a culture of continuous improvement across the department.
• Ensures errors discovered during audits are communicated and corrected in a timely manner.
• Facilitates collaborative work sessions to discuss quality issues, projects, and programs.
• Assists with data analysis and report creation to support the entire Revenue Cycle.
• Performs barrier and root cause analyses to identify improvement opportunities and best practices.
• Performs other duties as assigned.

Qualifications

• Strong understanding of revenue cycle processes.
• Experience with patient registration or hospital billing.
• Experience with Epic.
• Proficient computer skills.
• Excellent communication skills.

Education

Bachelor's degree or equivalent combination of education and experience.

Experience

Three years' experience.

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0–25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication; ability to hear alarms and malfunctioning machinery.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25–50 lbs.
• Rare climbing.

Remote work may be eligible in accordance with SSM policies; candidates must reside in MO, IL, OK, or WI.