Revenue Cycle Coordinator - Internal Relations

Buffalo, New York – hybrid position

About the role

The Revenue Cycle Coordinator - Internal Relations supports revenue cycle processes by facilitating internal onboarding, strengthening internal collaboration, and maintaining payer relationships. This role involves working closely with both internal and external teams.

Responsibilities

• Act as the primary coordinator for new employee onboarding, including pre-onboarding preparation such as communicating initial instructions, coordinating system access, and workstation setup.
• Assist with payer portal access auditing and necessary actions to add or remove portal access.
• Support the distribution and communication of reporting insights across internal departments.
• Facilitate communication between internal stakeholders to ensure alignment on project deliverables.
• Assist in preparing presentations and updates for management on internal relations matters.
• Identify areas for improvement in internal relations processes and recommend enhancements.
• Stay informed about industry trends and best practices.
• Perform other administrative tasks as required to support the internal relations team.

Requirements

• 1-3 years of experience in employee lifecycle management, internal communications, or administrative support.
• Associate’s degree in Health Information, Business Administration, or a related field is preferred.

Skills

• Strong organizational and multitasking skills with keen attention to detail.
• Excellent written and verbal communication and interpersonal skills.
• Ability to synthesize complex information effectively.
• Excellent time management and prioritization abilities.
• Effective communication in both one-on-one and group settings.
• Capable of following and providing detailed instructions orally and in writing.
• Extensive experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access, Project).

Pay

$24 to $31.25 per hour. Individual rates will be determined based on factors including market data, education, experience, qualifications, expertise, and internal equity.

Benefits

Competitive benefits package offered.