Revenue Cycle Business Office Manager (BOM)/Payroll Coordinator

Benefits

• Competitive Pay
• Regular Employee Appreciation Events
• Fun and supportive work environment
• Career Growth and Training Opportunities
• Paid Time Off and 8 Paid Holidays
• New health insurance plans
• Dental and Vision insurance
• 401K with employer match
• Tuition Reimbursement Programs

Key Responsibilities

• Manage accounts receivable.
• Oversee resident billing, including Medicare, Medicaid, private insurance, and private pay accounts.
• Ensure timely submission of claims and follow-up on denials or unpaid balances.
• Prepare and review monthly revenue cycle reports to ensure clean account receivable.
• Prepare and submit claims to Medicare, Medicaid, and commercial insurance carriers.
• Monitor claim status and follow up on unpaid or denied claims.
• Make daily collection calls to resolve AR for reconciliation.
• Resolve claim rejections and denials by researching, analyzing, and correcting errors.
• Attend weekly meetings such as care plan, 72-hour, resident discharge and triple check.
• Ensure compliance with payer-specific guidelines and regulatory requirements.
• Complete biweekly payroll for facility employees.
• Coordinate financial aspects of resident admissions, including verification of insurance coverage and benefits.
• Aid residents and families with financial inquiries and payment arrangements.
• Maintain accurate resident trust accounts in compliance with state and federal regulations.
• Generate and distribute patient statements.
• Explain financial statements to residents as needed.
• Communicate with patients and families regarding outstanding balances.
• Handle escalated billing inquiries with professionalism and empathy.
• Ensure compliance with HIPAA, state, and federal billing regulations.
• Maintain accurate and organized documents and records for audits and inspections.
• Implement and monitor internal controls to prevent fraud and errors.
• Oversee Receptionist and schedule creation.
• Develop and maintain efficient office workflows and procedures.
• Collaborate with clinical and administrative teams to support overall facility operations.

Qualifications

• Associate’s or bachelor’s degree in business administration, Accounting, or related field (preferred).
• Minimum 2-3 years of experience in healthcare billing, collections, and payroll in long-term care or skilled nursing.
• Strong knowledge of Medicare, Medicaid, and insurance billing processes.
• Strong knowledge in Microsoft and billing software.
• Excellent organizational, communication, and leadership skills.