Revenue Cycle Account Coordinator

About the role

This is a potential hybrid-remote position that requires up to 90 days in office training. After training, may be eligible to work a hybrid-remote schedule which will include 2-3 in office days per week.

Responsibilities

• Competently operates standard office equipment, EHR software(s), and phone system.
• Maintain and monitor assigned team performance against organizational and RCM goals.
• Monitor workloads of team to ensure completion of designated assignments and proactively identify and resolve issues.
• Provide feedback to Manager on teams to optimize efficiency and balance workloads.
• Facilitate consistent communication among RCM Team and Clients.
• Work with RCM clients to improve processes and be available to answer questions for Clients.
• Track PTO and attendance for designated team.
• Proactively identify and resolve workflow deficiencies.
• Perform all Medical Claims Specialist duties for designated inventory, including, but not limited to, claim scrubbing, electronic claim submission, denial management, A/R follow-up.
• Backup/support staff in their absence.
• Perform monthly audits on team members and report gaps to the Management team.
• Train and onboard new staff.
• Provide continual training and education to current staff.
• Participate in month-end reconciliation and payer analysis process.
• Assist leadership in developing reports.
• Excellent Written and Oral Communication.
• Detail orientated and attentive to accuracy.

Qualifications

• Minimum Qualifications: To be eligible for remote portion, must have reliable Internet connection with a minimum download speed of at least 5Mbps, and upload speed at least 1 Mbps. Must have a dedicated work area with a door.
• High School Diploma or Equivalent (GED), Associate Degree in Business Administration or Healthcare Management preferred.
• 2+ years of medical billing experience required. FQHC billing experience is a plus.
• Supervisory/Team Lead experience required.
• Knowledge of Medical Terminology, CPT and ICD-10 Coding, Electronic Billing, and HIPPA EHR experience is required.
• Preferred experience with NextGen, eClinicalWorks, and/or Epic.
• Excellent written and oral communication skills.
• Must be able to work with sensitive information in a confidential manner.
• Knowledge of Medical Terminology, CPT and ICD-10 Coding, Electronic Billing, and HIPPA.

Pay

$25-$27/hour based on experience

Schedule

Potential hybrid remote position, up to 90 days in office training required. After training, may be eligible to work a hybrid-remote schedule which will include 2-3 in office days per week. Work Location: Hybrid remote in Loveland, OH 45140. Must be able to commute or planning to relocate before starting work.