Revenue Collector

Duties

• Serves notices of overdue taxes and collects money due, schedules payment arrangements, keeps records of collections.
• Prepares and mails initial letter requesting payment on delinquent accounts, responds to telephone inquiries concerning these accounts.
• Secures and researches personal information on delinquent taxpayers such as current address, telephone numbers, place of employment, bank accounts and other assets; contacts taxpayer and requests payments.
• Serves garnishments on wages, moneys on deposit or any other funds available to taxpayer.
• Leves upon personal property by seizure; sells and distributes proceeds of sale according to property of lien.
• Participates in other areas involved in delinquent collections such as collection of certifications from other counties, collection of returned checks, in-rem tax foreclosures, and other collection activities as needed.

Qualifications

• Graduation from high school or GED and at least three years experience in collections work.
• Must be bondable and have a valid NC driver's license.

Skills

• Considerable knowledge of state law and departmental policies, rules and procedures for collecting taxes and other revenues.
• Working knowledge of tax records and sources of information on businesses and property ownership.
• Working knowledge of the location of industries, businesses, and residential areas throughout the County.
• Ability to deal with the public with diplomacy, tact and effectiveness.
• Ability to keep accurate records and prepare reports.
• Ability to work independently and with good decisions-making skills.
• Ability to obtain certificate of completion for Property Tax Collections course.
• Ability to maintain effective working relationships with other employees.

Benefits

Click to view Full Time with Benefits information. Click to view Part Time with Benefits information. These links do not apply to positions that are Part Time, no benefits.

Supplemental Questions

• Do you have a valid North Carolina driver's license or can you obtain one within 60 days of employment?
• Please select your highest level of completed education.
• How many years have you worked collecting past due accounts?
• Please list the name of the company and describe the job(s) where you gained this experience.
• How many years have you worked in a tax office collecting past due taxes?
• Please list the name of the company and describe the job(s) where you gained this experience.
• Please rate your computer skills.
• How many years of experience do you have handling money and/or being a cashier?
• Will you be able to attend schools or training that may require you to spend one or more nights away from home?