Returns Temp

About the role

Vortex Optics is looking for a talented individual to temporarily join our Warranty team beginning early September. As a returns temp, you will be responsible for learning many roles within our Warranty team, which will keep the work environment dynamic and varied while allowing for accurate and timely processing of incoming service items to provide an exceptional CARE experience.

Responsibilities

• Opens packages sent by customers and stages repair items for order entry
• Creates systematic outbound delivery notifications
• Creates customer accounts and service orders for products customers send in for repairs
• Works independently and make decisions with little direction from supervisor while at the same time working in a group/team environment
• Perform additional warehouse duties as assigned to support seasonal volumes
• Other duties as assigned

Requirements

• Collaborates with others as a team player
• Detail oriented
• Ability to stay focused
• Self-motivated and a positive attitude
• Able to thrive in a dynamic work environment
• Ability to lift 40 lbs.
• Experience with Microsoft Office (Outlook, Excel, Word)
• Experience with business operating systems, (SAP experience preferred)

About you

• Customer is King
• Willingness to Shovel Snow
• Be the Buffalo
• Must already be authorized to work in the United States on a full-time basis for any employer.
• This is a full-time, onsite position working in Barneveld, WI.