Return to Vendor Clerk Full Time

Job Summary

Responsible for supporting an exceptional member shopping experience by processing and sorting damaged or defective and/or returned merchandise, reducing salvage, obtaining return authorizations from vendors and re-wrapping sellable merchandise.

Team Members

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• Strive for flawless execution and hold ourselves accountable.
• Act with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.

Major Tasks, Responsibilities, And Key Accountabilities

• Works with speed and accuracy to facilitate organized processes.
• Accurately processes damaged or defective merchandise by following appropriate salvage, donation, vendor return, reverse logistic, hazardous waste and destroy procedures.
• Obtains return authorizations from vendors, processes vendor chargebacks, and packages and ships merchandise returns based on vendor return policies.
• Maintains the correct stock / inventory status for all damaged, defective and returned merchandise.
• Affairs with breakage logs associated with leaking, spoiled and broken merchandise and processes merchandise out of inventory.
• Processes freezer and dairy damages.
• Understands the company’s community / donation programs and administers salvage and donation merchandise orders.
• Conducts daily club safety walks, escalates findings to Asset Protection Supervisor.
• Supports Inventory Control Count Team in executing count processing as assigned.
• Reviews daily return reports, processes merchandise recalls, and processes tire and battery returns.
• Ensures that the AFS and release dates are followed.
• Ensures that the books are stocked, and that the execution of book returns are completed in partnership with the RICS.
• Processes the 945/948/950 in partnership with the AP Specialist.
• Re-wraps sellable merchandise using appropriate seal and shrink-wrap packaging guidelines.
• Ensures the department is organized and clean.
• Follows established safety, filing organization, and lock-up standards.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.

Qualifications

• Must successfully complete required training and certification processes.
• Effective communication, interpersonal, and computer skills.
• At least 18 years of age.

Environmental Job Conditions

• Most of the time is spent moving about on hard surfaces.
• Frequently requires bending, climbing, crawling, pulling, reaching, stooping and climbing ladders/step stools.
• Frequently requires lifting objects up to 30 pounds.
• May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Requires using a pallet jack to pull and push pallets.
• Exposure to both indoor and outdoor temperatures, as well as occasional exposure to extreme temperatures in freezers and coolers.
• Frequent exposure to hazardous material.

Pay Range

$16.50 - $19.80