Retro Solar Interconnection And Rebate Specialist

Sacramento, California – Full-time, remote/telecommute position

About the role

Citadel Roofing and Solar is a well-established, fast-growing, fully integrated roofing and solar company with more than 30 years of contracting experience. We serve homebuilders, real estate developers, general contractors, and homeowners throughout Northern, Central, and Southern California, providing long-lasting roofing, solar, and home battery storage solutions. Our focus is on new construction, but we also deliver new-construction-grade solutions to existing homeowners. Reliable execution and customer service are at the heart of our operations.

Responsibilities

• Assist in all stages of interconnection: compile, respond to deficiencies, and obtain interconnection agreements with various utilities.
• Actively monitor, receive, and respond to all correction notices and engineer comments.
• Prepare, review, and submit a high volume of routine interconnection documents in accordance with company and utility policies.
• Develop and maintain productive relationships with project coordinators, project managers, and sales consultants throughout the interconnection process.
• Provide daily support for interconnection tasks: manage project status updates, communicate with coordinators, maintain file database, and generate reports.
• Act as a liaison with applicants throughout the interconnection life cycle to provide guidance and resolve routine issues.
• Input daily notes for all interconnection tasks, update project statuses, and ensure timely documentation.
• Communicate via phone and email with colleagues, utilities, and homeowners to ensure requirements are understood and met.
• Identify common interconnection issues and develop suitable solutions.
• Conduct phone inquiries and web research to analyze and document interconnection requirements and processes for various utilities.
• Provide accurate and timely updates to team members and departments.
• Perform all other duties as assigned by management.

Requirements

• 2+ years of interconnection experience.
• Strong knowledge of interconnection procedures for residential solar and battery systems.
• Residential and commercial general construction and electrical knowledge.
• Familiarity with various utility interconnection forms and application procedures.
• Excellent written and verbal communication skills.
• Strong working knowledge of MS Excel, Word, PowerPoint, and document management.
• Ability to work well in a collaborative team environment.
• Regular, reliable, and predictable attendance.
• Excellent customer service skills.
• Must pass a pre-employment drug test and criminal background check.
• Self-starter with goal- and task-oriented mindset.

Benefits

• Competitive compensation package based on position, industry background, and experience.
• Medical, dental, and vision insurance.
• Free basic life insurance plus the option to purchase additional coverage.
• Section 125 Flexible Spending Account (health and dependent care) and Health Savings Account.
• Employee Assistance Program.
• 401(k) with company match.
• Paid personal time off, sick leave, and holidays.