Retirement Plan Associate

Job Duties and Responsibilities

• Aid in the preparation and review of plan documents, amendments, investment policy statements, and fiduciary files.
• Prepare fee benchmarking reports, fund performance summaries, and draft plan comparisons during RFPs.
• Maintain accurate and timely records in CRM, retirement plan platforms, and internal databases.
• Track plan-related regulatory deadlines and coordinate with service providers to ensure compliance.
• Stay updated on retirement plan regulations (ERISA, DOL/IRS guidelines), industry trends, and vendor platform changes.
• Compile financial metrics for retirement unit, gather key data from vendors, and reconcile quarterly advisor payments.
• Track open prospect opportunities.

Client-Facing Responsibilities

• Respond to routine plan sponsor inquiries, including document requests, contribution questions, and service issues.
• Prepare materials for client review meetings and committee presentations.
• Participate in client meetings and assist in documenting action items and follow-ups.
• Cook up participant education sessions, enrollment meetings, and distribute educational materials as needed.
• Absorb onboarding new retirement plan clients, including information gathering, document collection, and setup coordination.

Team Responsibilities

• Collaborate with Retirement Plan Consultants and Advisors to deliver comprehensive plan support and service.
• Collaborate with internal departments such as Investment Research, Compliance, and Operations on plan-related needs.
• Support training efforts for junior staff and contribute to documentation and process improvements.
• Act as liaison with third-party administrators (TPAs), recordkeepers, and custodians for plan-related tasks and escalations.
• Maintain a proactive, service-oriented culture aligned with PWA’s fiduciary values and client service standards.
• Oversee plan sponsors’ investment fund lineup performance, including making replacement recommendations as needed.