Retention Representative - Career Growth

About the role

Join our award-winning Inside Sales & Retention teams, where you will excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers – no outbounding, no cold calling. This position is on-site at 350 N McClintock Dr, Chandler, Arizona 85226.

What You'll Do

• Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
• Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
• Handle every interaction with honesty and integrity, as customer relationships are our most important asset.

What's In It For You

• Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
• Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
• Incredible Incentives: High-value rewards program including exciting trips & prizes.
• Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
• Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.

Requirements

• Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
• Full-time on-site; hours may include evenings, weekends or holidays.
• High school diploma/GED required; Associate's or Bachelor's degree a plus.
• Smartphone/device with active network connection.
• Pre-employment screen required.