Retention Operations Program Manager
Ericsson · Boise, ID · 1 mo ago
Full-time
About the role
About This Opportunity The Retention Operations Program Manager is an individual contributor role within the Customer Success & Renewals organization, based in Boise, ID (preferred) or Plano, TX. This role focuses on designing, executing, and continuously improving programs that drive customer retention and renewal performance across Ericsson's software and services portfolios. Working cross-functionally with Customer Success, Renewals, Sales