Retailer

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit
• Anticipate guest needs and note any preferences provided by the guest
• Prepare all drinks for retail and dining room, including batches for the retail counter
• Properly bag, box, and arrange to-go food and pastry
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy
• Maintain and consolidate pastry display throughout the day
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
• Handle any guest situations with genuine empathy and elevate to a manager as necessary
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Answer the phone with proper etiquette; takes orders over the phone

Qualifications

• 1 to 3 months of related restaurant experience or training
• Experience with POS systems, especially Toast, a plus
• Flexibility in schedule is highly preferred but not required
• Ability to be cross-trained in all areas of the dining room and retail space preferred
• Ability to speak, read, and understand the primary language(s) of the work location

Benefits

• Enrollment in Company-contributed health coverage plan
• Accrued Paid Time Off
• 401k with up to 4% match after ninety (90) days of employment
• Pre-tax commuter benefits (in applicable States)
• Team member discounts at all our brands

Pay

The Hourly Pay Range (plus Tips, When Eligible) is $17.87 - $20.40.

Schedule

Flexibility in schedule is highly preferred but not required.

About the Role

At Le Pain Quotidien, our teams are at the heart of the guest experience. We’re looking for team members who take pride in hospitality, enjoy working in a warm and welcoming environment, and want to be part of a team that supports one another. With opportunities to grow, and a culture built around community and connection, LPQ offers a restaurant environment where you will build skills, feel valued, and take pride in the work you do every day.

Skills

None specifically listed, but strong customer service, organizational, and multitasking skills are essential.

Benefits

Includes enrollment in Company-contributed health coverage plan, accrued Paid Time Off, 401k with up to 4% match after ninety (90) days of employment, pre-tax commuter benefits (in applicable States), and team member discounts at all our brands.

Convive Brands is an Equal Opportunity Employer

We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class.