Retailer-1

About the role

At Le Pain Quotidien, we believe exceptional hospitality starts with purpose, in our ingredients, our standards, and how we care for people. When you join LPQ, you become part of a 35-year-old beloved brand built on warmth, community, and connection. Our teams are at the heart of the guest experience. We’re looking for team members who take pride in hospitality, enjoy working in a warm and welcoming environment, and want to be part of a team that supports one another. With opportunities to grow, and a culture built around community and connection, LPQ offers a restaurant environment where you will build skills, feel valued, and take pride in the work you do every day. As part of Convive Brands, you’ll have opportunities to grow your career across a portfolio of restaurant concepts, including California Pizza Kitchen and Little Beet.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit
• Anticipate guest needs and note any preferences provided by the guest
• Prepare all drinks for retail and dining room, including batches for the retail counter
• Properly bag, box, and arrange to-go food and pastry
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy
• Maintain and consolidate pastry display throughout the day
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
• Handle any guest situations with genuine empathy and elevate to a manager as necessary
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Responsible for answering the phone with proper etiquette; takes orders over the phone

Requirements

• 1 to 3 months of related restaurant experience or training
• Experience with POS systems, especially Toast, a plus
• Flexibility in schedule is highly preferred but not required
• Ability to be cross-trained in all areas of the dining room and retail space preferred
• Ability to speak, read, and understand the primary language(s) of the work location

Benefits

• Enrollment in Company-contributed health coverage plan
• Accrued Paid Time Off
• 401k with up to 4% match after ninety (90) days of employment
• Pre-tax commuter benefits (in applicable States)
• Team member discounts at all our brands

Pay

The hourly pay range (plus tips, when eligible) is $17.87 - $20.40.