Retail Truck Unloader

About the role

Homesense at TJX Companies offers a vibrant, diverse team environment with opportunities for growth across global Home Offices, Distribution Centers, and Retail Stores (TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx). The position focuses on delivering a highly satisfied customer experience while maintaining a clean and organized store.

Responsibilities

• Engage and interact with all customers, embodying customer experience principles and philosophy.
• Maintain a clean and organized store environment and adhere to operational, merchandise, and loss‑prevention standards.
• Be cross‑trained to work in multiple areas of the store to support business needs.
• Role model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back to the customer according to established operating procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and assist with overall store cleanliness.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink‑reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capability to multi‑task and respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without reasonable accommodation.
• Effective teamwork with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount; Employee Assistance Program (EAP); smoking cessation; bereavement support.
• 401(k) with associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses.
• Eligibility for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long‑term disability, paid parental leave, paid holidays/vacation/sick leave.
• Auto/home insurance discounts, scholarship program, adoption assistance.
• All benefits are provided in accordance with plan terms and may change; contact a TJX representative for more information.

Pay

Starting pay range: $13.25 – $13.75 per hour. Actual starting pay is determined by factors such as relevant skills, qualifications, and experience.

Location: 10828 Providence Rd Ste 200, Homesense Store 2028, Charlotte, NC, USA.