Retail Technical Training Coordinator- EAST

About the role

The Retail Technical Training Coordinator delivers technical training programs for automotive technicians across Goodyear Retail, using in-person, virtual, and hands-on methods. It focuses on building expertise in diagnostics, repair, safety, and emerging vehicle technologies (ADAS, EV/HEV).

Responsibilities

• Deliver technical training (in-person, virtual, and hands-on) across automotive systems and emerging technologies.
• Coach technicians in-store, conduct skill gap analyses, and improve diagnostics, productivity, and repair quality.
• Develop and facilitate training programs, including ASE and internal certification preparation.
• Track training records, certifications, and effectiveness using LMS while ensuring compliance with standards.
• Partner with internal teams to design curriculum, training materials, and technical content.
• Support new product, tool, and technology launches through structured training and field enablement.

Requirements

• Associate’s degree in automotive technology or related field required; equivalent experience (minimum 8 years) considered in lieu of a degree, along with Master ASE Automotive Technician certification (including L1) and additional ASE certifications preferred.
• Minimum of 5 years of hands-on diagnostic and repair experience, with exposure to automotive retail, dealership, OEM, fleet, or supplier environments.
• Advanced mechanical and diagnostic expertise across major vehicle systems, including strong knowledge of diagnostic strategies, tools, and service systems.
• Strong communication, coaching, and analytical skills, with the ability to simplify complex concepts, identify skill gaps, and operate independently in a field-based environment.

Qualifications

• Must reside within the assigned territory and be able to travel 75–80% including overnight, with the ability to perform hands-on demonstrations, meet physical requirements, and maintain a valid driver’s license.

Skills

• Excellent communication and interpersonal skills.
• Ability to simplify complex concepts and identify skill gaps.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite.

Benefits

Goodyear offers competitive benefits including health insurance, retirement plans, paid time off, and more. Details are available upon request.

Pay

Competitive salary commensurate with experience.

Schedule

Flexible schedule with occasional evening and weekend work required.

Contact Information

To apply, please visit our careers page at www.goodyear.com/careers. For reasonable accommodation inquiries, contact the Goodyear Candidate Care Line at 330.796.4500.

Equal Opportunity Employer

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.